Background Investigator

Creative Services, Inc. - Mansfield, MA

Full-timeEstimated: $32,000 - $43,000 a year
Position: Background Investigator

Location: Mansfield, MA

Job Type: Full Time, Hourly, Entry Level

Hours: Monday to Friday 8:30AM to 5:00PM

Job Description: In this role, you will handle pre-employment background investigation requests from clients in varying industries (healthcare, financial, education and government entities). You will assign, process and review investigations in coordination with our verifications department to complete investigations in a timely and accurate manner. All investigation reports are reviewed to ensure compliance with company policies and procedures including proper grammar and spelling. This role requires the ability to obtain, review and further research information in an efficient and professional manner.

Position Responsibilities:
Data entry in our proprietary database.
Communication skills including but not limited to phone, email, and fax correspondence.
Team player working with other employees and management
Research skills including internet/database research, thinking outside of the box, and locating key information to complete verifications
Multi-tasking phone calls and data entry
Time management to utilize work hours efficiently

Knowledge and Skills:
Excellent written and verbal communication skills.
Demonstrated ability to manage multiple tasks.
Highly motivated with a great eye for detail.
Critical Thinking Skills.
Capable of working under pressure.
Ability to work in a fast paced atmosphere.
Good follow up skill: sees task to completion.
Proven ability to be persistent, assertive, and probing.
Ability to solve problems and multitask.
Able to work independently and/or in a team environment.
Computer skills and knowledge of the internet.
Proficiency in typing.
Demonstrated proficiency in Microsoft Office.

High School Diploma; Bachelor's Degree preferred
Technical or report writing experience in a fast paced environment is preferred.