Full Job Description
Organization: Accenture Federal Services
Location: DC Metro
Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.
Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.
Our growing TMT Team is seeking an Entry Level Business Functional Consultant with strong communication and leadership skills to support new and existing deployments of our Task Management Tool (TMT). As a Business Senior Analyst, you will navigate a complex work environment to collaborate with Department of Defense business users, project sponsors, senior leadership and supporting teams to provide the necessary support to delivery, update and expand the functionality of our Microsoft Dyamics TMT tool.
You may be the primary contact at the customer site working with senior leadership, business users and technical staff. You will be supported both on-site and remotely by experienced Accenture Federal Services specialists in technology, application development and project management.
Manage the expectations of the customer with regard to solution functionality and deployment process
Serve as business analyst advising the customer on best practices for configuring Dynamics and TMT
Coach customer on change management initiatives supporting the deployment and support of the solution
Conduct classroom training and desk-side support for users and customer technical support staff
Update formal solution training and configuration materials for the customer
Support technical staff during solution installation with user and organization account creation, solution configuration, and troubleshooting as needed
Conduct functional testing of solution and lead customer adoption process
Provide application troubleshooting and support for the client's help desk functions
Provide administrative support for related tasking processes
Review and provide management reports and metrics on statuses of tasking behaviors
Develop back up support role tom maintain business operations when necessary
Provide reports and presentations for leadership briefings
US Citizenship only (dual citizenship not eligible for consideration)
Minimum of 1 year of military experience, DoD consulting, or relevant work experience including internships.
Minimum of 1 years of experience with military tasking processes and/or experience deploying and supporting software solutions including internships.
Local to DC area only but ability to travel up to 100% if needed
1 plus years of conducting training for small and large groups at all organizational levels, including personal training of high-ranking individuals
2 plus years of experience being responsible for the requirements gathering, system configuration, planning, training and deployment of a software product or custom application
2 plus years of experience providing management report using key metrics using charts, graphs and presentations
Background and understanding of Defense Agency organizations and operations
DoD experience as a DoD command level staff action officer.
Familiarity and Use of Microsoft Dynamics
Familiarity and Use of SharePoint
An active security clearance or the ability to obtain one may be required for this role.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.
Accenture is a federal contractor, an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.