Operations Assistant

Canyon State Credit Union - Phoenix, AZ (30+ days ago)4.3


Are you looking for an opportunity let your skills shine? Come join the team at Canyon State Credit Union! We aren't so small that growth opportunities are scarce and we aren't so big that you'll get lost in the shuffle. With only 70 employees, we are able to offer similar products and services as our larger competitors, but on a more personalized scale, both with our members and our employees. This approach provides our employees the opportunity to get involved in the organization in a way they may not be able to, in the corporate world. At Canyon State Credit Union, we value the contributions of our employees and actively look for ways to be collaborative, within all levels of the organization. Here, you will have the opportunity to roll up your shirtsleeves, put your unique skills to work, and have a voice in developing your role from the ground up.

As an Operations Assistant you will:
Provide administrative assistance to the Operations Manager and Support Services department.
Travel to other branch locations to provide assistance in all areas of branch operations.
Assist the Operations Manager with branch visits to ensure compliance and credit union policies and procedures are being met.
Provide operational and procedural support to all branches as needed.
Monitor each branch for compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
Minimize loss exposure by identifying operational deficiencies and recommending corrective action.
Act as a back up to the Support Services department to include the processing of ACH items, APEX orginations, disputes and regulatory compliance.
Prepare and review operational reports, charts, tables and other exhibits as requested for accuracy and informational value.

To be successful in this role, you will need the following competencies:

Technologically Astute Demonstrate the ability to use technology to effectively and efficiently perform job functions.

Results Orientation Keenly aware of personal, team, departmental and credit union wide goals and be able to prioritize and collaborate with others to achieve success.

A Service Focus Demonstrate an unsurpassed commitment to exceptional member service. Build constructive working relationships characterized by cooperation, collaboration, and mutual respect. Personify CSCU's role as a Trusted Advisor.

Initiative Motivated self-starter who measures self against standards of excellence. Display energy and enthusiasm in approaching the job. Wants to get in on the ground floor and create something from scratch. A bit of an entrepreneurial spirit goes a long way in our environment.

Eye for Quality Take responsibility for providing timely and accurate information, responses and decisions to internal and external members. Willingly accepts and embraces constructive coaching and feedback as needed.

Flexibility - The ability excel in a high stress environment, adapt to changing business needs and work priorities needs is a must. Develop fresh ideas that provide solutions to all types of workplace challenges.

Skills / Requirements
Professional, well-developed interpersonal skills essential for communicating information to staff and projecting a positive image as a representative for the Credit Union.

Work requires knowledge of Credit Union policies and procedures and all Credit Union services and products. Knowledge of the Credit Union movement required.

Education equivalent of two years of college or an Associates degree preferred.

At least two years of supervisory experience in a financial institution preferred.

Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)

Requires working knowledge of PC applications (Word, Excel, MS Outlook).

Join a winning team and a dedicated Credit Union!!! We have been offering quality financial service to members and their families since 1951. As a credit union, we are a not-for-profit financial cooperative, which means we operate to serve our member-owners. This makes us quite different from other financial institutions. Since 1951, we have focused on building lifetime relationships by continually expanding our products and services while emphasizing financial security, quality, and convenience in an environment that values and respects members, employees, and business partners.