Women's Personal Shopper - Draw Vs Commission

Neiman Marcus - New York, NY3.7

Full-timeEstimated: $36,000 - $48,000 a year
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.



Creates a welcoming environment by greeting and approaching customers
Exceeds customer expectations by providing assistance with a positive attitude
Recommends merchandise based on product knowledge and customer preferences
Is knowledgeable and educates self and others on merchandise
Demonstrates timely follow-up and follow-through on customer requests and commitments
Actively creates a welcoming environment through teamwork and collaboration
Effectively utilizes mobile devices to communicate with customers and expand business
Effectively utilizes available clientele tools and resources to increase personal business
Frequently advises customers of the benefits of the InCircle program
Works to develop long term customer relationships
Assist in maintaining visual and merchandise presentation standards on the selling floor
Ensure audit compliance
Demonstrate flexibility and ability to adapt to the changing needs of the business


Excellent customer service skills

Motivated and results driven

Strong attention to detail

Ability to work autonomously

Commission sales experience preferred

Previous retail experience preferred

Standing, bending, lifting, climbing stairs

Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

Primary Location: United States of America-New York-NEW YORK-New York-Hudson Yards Store
Work Locations: Hudson Yards Store Neiman Marcus 20 Hudson Yards New York 10001
Job: Retail Store Sales
Organization: Neiman Marcus
Shift: Flexible
Employee Status: Regular
Job Type: Standard
Job Level: Individual Contributor
Travel: No
Job Posting: Jun 11, 2019, 10:50:26 AM