Community Affairs Principal Associate, Enterprise Community Impact

Capital One - Wilmington, DE (30+ days ago)4.0


McLean 1 (19050), United States of America, McLean, Virginia
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Community Affairs Principal Associate, Enterprise Community Impact

Capital One's Community Affairs team is looking for a forward-leaning, collaborative leader with a growth mindset and commitment to teamwork, business impact, and customer service. The Principal Associate will work in partnership with the Enterprise team, the broader Community Affairs team, External Affairs, and internal and external stakeholder groups to create and implement strategies for community impact. This role requires:

Big picture thinking, storytelling, insight development, and problem solving
Strategic partnership with LOB and market-level teams as they invest in communities across the Capital One footprint
Leadership in collaboration across External Affairs to support key business projects on behalf of the enterprise
Innovative grant investments that bring Capital One’s Future Edge community impact strategy to life
Delivery of business returns including Community Reinvestment Act (CRA), associate engagement, and reputation
Primary Responsibilities

Self-reliantly manage and balance a portfolio of national-level nonprofit partnerships that anticipates and meets the needs of the Community Affairs team for CRA, reputation, and associate engagement
Produce timely and accurate forecasts
Collect narratives from partners/programs that help tell our story
Continually evaluate grants for alignment and efficacy
Identify current programs and where they exist in the life-cycle
Shepherd new opportunities across the team
Evaluate grantee performance, outcomes and return on philanthropic investments
Ensure portfolio exhibits community impact through the company’s Future Edge strategy
Collaborate and coordinate with other grant makers and engagement strategists across Community Affairs that are supporting other lines of business and/or markets
Evolve Enterprise team strategy to serve the needs of Community Affairs and External Affairs
Develop positioning recommendations, guide market research analysis and help define brand elements and tone
Keep abreast of emerging behaviors, technologies, and trends that are changing the community investment landscape
Act as an internal resource, championing our content / storytelling / digital innovation whenever possible
Select appropriate frameworks, tools and approaches to use in criteria development and synthesis in the development of agreed upon end goals
Assemble strategic insights into presentation materials using creative and clear visual representations
Be forward thinking and contribute to thought leadership activities
Work closely with Operations team on initiatives serving broader team
Manage memberships budget to ensure access to resources and industry best practices
Triage high-level requests received for partnership or funding
Serve as main point of contact for Social Purpose Program in collaboration with Community Finance team
Ensure that grants are error-free and fully prepared for CRA review upon first level approval
Lead by example with effective and efficient best practices in process, problem solving and decision-making

Strong candidates will be able to demonstrate:
Talent for building powerful partnerships at all levels and ability to strategically leverage relationships
Focus on big picture, anticipation of trends, and detection of patterns
Authenticity in interactions, a willingness to remain open minded, and demonstration of a growth mindset
Communication with focus on transparency and accountability to inspire confidence from others and build trust
Confidence to make well-informed decisions and proactively propose creative solutions
A deep knowledge and understanding of trends in economic opportunity, corporate social responsibility, quality nonprofit programming and philanthropy; ability to clearly and comfortably communicate value and ROI related to grant making
Ability to conduct due diligence, determine potential interactions, and connect dots between stakeholders
Strong analytical skills and solid judgment used to assess proposals received
Ability to gather and interpret meaningful data
Excellent EQ skills including the ability to influence and comfortably interact with senior executives, community leaders, associates and teammates
Significant organizational and prioritization skills and the ability to juggle multiple projects and activities with a wide variety and volume of partners while managing change and shifting priorities
Corroborated experience in achieving measurable outcomes through corporate-community partnerships
A working knowledge of Community Reinvestment Act

Basic Qualifications:
Bachelor's degree or military experience
At least two years of experience in either community relations, program management, grant making, or a combination of the three

Preferred Qualifications:
Bachelor's Degree
Experience within the tech or financial services industries
Four+ years of experience in community relations and grant making
Nonprofit or corporate philanthropy work history
Familiarity with Community Reinvestment Act
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.