Sr. Business Analyst

UnitedHealth Group - Eden Prairie, MN3.6

Here's the thing about challenges. They provide limitless opportunities for greatness. And what we have in mind for you is definitely big. At UnitedHealth Group, we're changing the future of health care and we have the expertise, advanced technology and global resources to make it happen. As a Senior Business Analyst, you'll work with the brightest minds in the business and find yourself digging deep to find the solutions to help people live healthier lives. You'll be responsible for analyzing, reviewing and forecasting data for operational and business planning to impact the health care system. What could be more satisfying than that? Join us!

LTSS (Long Term Services and Support) provide services such as home health care services, adult day health and durable medical equipment for individuals with physical, intellectual or developmental disabilities, or who need support with activities of daily living. We are serving as a state’s Third Party Administrator (TPA), providing clinical, administrative, operations and systems support for a program with $3.5 billion in annual spend. Our program services include:

Credential, enroll and train providers;
Perform prior authorization and utilization management as directed by the state;

Conduct analyses on utilization and quality patterns;

Support providers’ claim inquiries;
Strengthen program integrity.

This position will be responsible for providing business analysis support for MA LTSS TPA Contract and other new business initiatives while working closely with other functional leaders within the team and also other supporting organizations within Optum and UnitedHealth Group. We are looking for an enthusiastic, energetic, accountable and seasoned individual with hands-on experience in healthcare who is willing to work in a very dynamic environment and accept risks and rewards of a start-up, which includes a willingness to "roll-up their sleeves and pitch in where needed to meet all deliverables.”

Primary Responsibilities:
Develop detailed requirements and technical solutions based on the requirements

Lead requirements gathering, and document requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely

Review, analyze and interpret contract and develop detailed business/technical requirements

Responsible for developing operational and clinical processes and identify technical solutions to deliver the outcomes

Recommend improvements for operational process and IT system and implement the enhancements while working closely with other functional managers

Work with internal and/or external partners to interpret contractual requirements in order to ensure effective problem solution and strategy implementation

Conduct end-to-end testing of applicable processes, tools, procedures, and systems platforms to validate adherence to RFP/contract requirements

Work with internal partners to identify resource requirements and/or create budgets and forecasts

Undergraduate degree or equivalent experience
Experience in administration or development

At least 3+ years of business analysis, operations or project management experience

Excellent verbal and written communication skills

Advanced level of proficiency with MS Word, Excel, PowerPoint, Visio

MBA degree or BA in business
At least 1+ years of experience in healthcare
Working knowledge of Visualforce Page Controllers, Triggers, custom migration tools, writing Test classes to test the Classes, Triggers etc.

Working knowledge in developing technical solutions based on the requirements

Expert in Administrative tasks like Creating objects, fields, Page Layouts, Record Types, Validation Rules, Workflow Rules and Email generation according to application requirements

UnitedHealth Group is a Fortune 6 company that offers a broad spectrum of products and services dedicated to helping people live healthier lives and making health care work better for everyone. Be part of the team. Join us and start doing your life's best work.(sm)

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.