Do you enjoy interacting and connecting with patients? Are you passionate about providing best-in-class vision services? Join the Big City Optical team today in this Float Optician job that rotates between the following locations:
In this role, you must be organized, self-motivated, detail oriented and customer service focused. You will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first.
When you join Big City Optical, you become part of a collaborative team in a relaxed atmosphere that shares your passion for providing care with a personal touch to the members of our community.
Benefits Include:
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Paid Time Off
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Medical, Dental, & Vision Insurance
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401K Plan with 10% Matching!!
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Employee Discounts
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Free Annual Exam!
Bring your exceptional optical skills and build a career you love by joining the Big City Optical team. Apply for our Float Optician job today!
Float Optician Job Responsibilities
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Provide patients with exceptional customer service by understanding and assisting the patient’s needs.
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Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate client.
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Maximize sales offering and educating clients on lens options
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Provide patients with comprehensive explanation of their insurance benefits such as copays, allowances, and eligibilities
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Ensure insurances are billed correctly and by the end of each day
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Use proper tools to take accurate measurements, and fit/adjust eyewear as need for patient needs
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Troubleshoot any issues client may experience with glasses we have made for them
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Promise accurate delivery & turnaround times meeting the patients’ needs. Immediately notify patient of any delays of delivery times.
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Confirm RX, lens materials, coating, and quality are in “passing condition” before notifying patient that glasses are ready for pick up and dispensing.
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Ensure product pricing is accurate
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Accurately process client transactions/payment
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Help maintain the attractive appearance of the office; dust, clean frames, clean and stock bathroom as needed
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Stock eyeglass cases, cleaners, contact lens station, ensure frame boards are full as applicable
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Schedule clients to see the doctor accordingly (reason for visit, insurance, etc)
Float Optician Job Qualifications
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1-3 years previous Optician experience preferred
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High School Diploma or GED required
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Strong communication skills (verbal and written), including strong interpersonal skills.
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Computer skills with CRM software, Order Processing programs, and Microsoft Office/Outlook
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Knowledge of billing and insurance
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Excellent problem-solving skills
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Ability to adjust priorities and manage time wisely in a fast-paced environment.
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Preferred: Bi-lingual in English and Spanish
