Every member of the team is vital to its success. We’re looking for an entrepreneurial Office Manager/Coordinator, with a positive and flexible attitude, a willingness to build a practice, to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities. An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. The goal is to ensure that office operations are efficient and add maximum value to the organization. If possible, a substantial experience with Denticon and insurance.
The Office Manager/Coordinator will oversee the patient experience and administration of the office, including but not limited to:
- Creating a high-end, welcoming service environment for patients
- Supporting a friendly and positive work environment for colleagues
- Managing and responding to inbound sales/booking inquiries, via phone or online
- Scheduling patient appointments
- Optimizing the staff schedule for maximum staff utilization
- Setting up relationships with insurers and individual dentists on the team becoming in-network providers
- Managing insurance authorizations, submissions, and collections for patient treatments
- Overseeing patient-management software, ensuring accurate records and reporting
- Follow office workflow procedures to ensure maximum efficiency
Skills
- Proven experience as office manager or in a similar role
- Experience in customer service will be a plus
- Knowledge of basic bookkeeping principles and office management systems and procedures
- Working knowledge of office equipment (e.g. optical scanner)
- Excellent communication and interpersonal skills
- Organized with the ability to prioritize and multi-task
- Reliable with patience and professionalism
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Schedule:
Experience:
- Dental office experience: 3 years (Required)
Work Location: In person
