Full Job Description
At HomeDepot.com, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200+ store locations and a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it’s like to be a part of our HomeDepot.com team. Who knows? Your next big idea may just change the future of retail!
The Manager, Online Analytics is responsible for conducting advanced modeling and analytics with the goal of identifying, recommending and executing strategies to achieve business objectives and maximize sales and profitability across all channels. This individual will be responsible for sourcing data from various THD systems, developing user-friendly dashboards and tools for stakeholders and performing analyses to improve business decisions. The Manager, Online Analytics will lead a team of internal web analytics analysts as well as offshore resources for report generation.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
30% Manages the execution of complex special programs that typically involve business to business customers and internal functions.
20% Creates and implements processes to optimize the efficiency of product data collection. Enrolls internal functions and external partners in the development of work flow procedures and the ongoing monitoring and improvement of those procedures.
10% Collaborates with internal (marketing, merchandising, IT) and external (agencies, 3rd party vendors Big Hammer, Escalate, Commerce Hub, Merchandise Suppliers) customers to develop processes and programs to drive timely execution of product data collection for homedepot.com; utilizes workload management to communicate with the merchants.
10% Responsible for external resource management. Manages outside vendors to ensure execution of programs and tactics on time and within budget. Manages projects and the allotment of money to meet budgetary and segment goals.
20% Coordinates and leads all internal functions in the execution of promotions and data collection on homedepot.com.
10% Trouble shoot and problem solve for ongoing operational needs as they arise.
NATURE AND SCOPE
Reports to Senior Manager, Digital Content
Accountable for direct supervision of the work activities of others. In addition to personnel issues - including selection, termination, performance appraisal and professional development of subordinates.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 5 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Master’s degree in business Analytics, Information Systems, or related field
Experience querying and mining large relational and unstructured transactional/clickstream data in SQL Server, Teradata, BigQuery or DB2 systems
Experience with THD enterprise architecture
Experience conceptualizing, developing and deploying innovative analytical solutions in production environment: architect solutions to streamline and automate reports; develop complex stored procedures, macros or routines in SQL Server, BigQuery or Teradata; aggregate data from disparate/cross-functional data sources; design and develop dashboards using advanced visualization techniques; distribute reports using Tableau or Microstrategy
Experience identifying key data insights through traditional analytical tools (Excel, Tableau) or advanced statistical modeling techniques using SAS, R or similar tools
Knowledge, Skills, Abilities and Competencies:
Well-developed presentation skills (oral and written) computer skills required, specifically PowerPoint, Word and Excel.
Ability to maintain composure and productivity in a dynamic environment
Ability to approach problems systematically, researching all alternatives and making appropriate recommendations
Ability to be deadline oriented with long and short-term projects