Automotive Warranty Network, Inc, the leader in comprehensive warranty claims management for auto dealers has multiple Special Warranty Assistance Team (SWAT) CSI - Warranty openings in our Warranty Administration team.
SUMMARY OF POSITION:
The Automotive Warranty Specialist will demonstrate excellent customer service, flexibility and sense of urgency while maintaining a presence of professionalism and integrity. This is a highly important job in our organization. We grow at a rate of 1 new client everyday. We have a team that intakes these new clients and evaluates their current status - they evaluate:
SPECIFIC PERFORMANCE RESPONSIBILITIES:
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Current warranty receivables schedule status
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Current warranty open RO list
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Current claims in the manufacturer submission site
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Develop, as a team, a plan to organize and execute the processes necessary to catch the dealer up as soon as possible
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This team will also be called upon to assist in warranty coverage as becomes necessary for vacation coverage.
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Hours will be set up in monthly shift rotations for early day coverage and later day coverage. No night shifts required. No Sundays, ever.
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Members of this team will also need to become available to be part of a Saturday coverage rotation along with other administrators and team leaders.
QUALIFICATIONS / REQUIRED SKILLS:
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Problem-solving skills and ability to adapt to the change that comes from a rapidly growing company is essential.
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The candidate will eventually learn all auto manufacturers’ warranty systems and all auto industry Dealer Management Systems (computer systems).
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Deep support and training will be constantly available.
JOB LOCATION:
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This is an in-office position at our offices in Greenwood Village, Colorado.
PAY:
40K-50K depending on experience
REQUIRED EXPERIENCE:
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Dealership warranty administration experience and dealership exposure to DMS is necessary. This is a salaried position with starting amounts commensurate with experience.
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