Performs responsible Human Resources Generalist work in the Division Support Section for the Human Resources Division. Work requires reviewing, preparing and maintaining confidential information. Work requires contact with management, employees, retirees, health care providers, state and federal agencies. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.
The essential duties for this job include:
Serves as an HR Generalist providing information, answering questions and advising employees, supervisors/managers, on Human Resources policies and procedures by adhering to high customer service standards.Establishes a sound partnership with customers by analyzing data and providing proactive feedback, analysis and recommendations.
Keeps up to date and interprets human resources policies and procedures and pertinent state/federal rules and regulations.
Prepares, reviews, monitors, audits, explains and processes correspondence, reports, forms, transactions and maintains confidentiality of sensitive issues.
Coordinates and conducts New Employee Orientation, annual enrollment activities, general meetings or other human resources trainings.
Informs employees of changes affecting compensation and benefits. Coordinates and prepares job requisitions; updates applicant information in automated human resources information systems. Assists supervisors/managers with applications and hiring process.
Enters, retrieves and analyzes personnel transactions, leave accounting and insurance information using automated systems.
Assists employees and supervisors/managers with Safety Impact random drug testing, disciplinary matters, special leave and appeals process.
Responds to inquiries and complaints regarding human resources policies and procedures.
Performs other job responsibilities as assigned and drive for the department.
The required competencies for this job include:
Communicate effectively with all levels of management and employees.
Extensive knowledge of human resources administrative practices, policies and procedures
Ability to maintain the highest level of confidentiality
Extensive knowledge of the Employees Retirement System rules and regulations
Ability to gather, assemble, correlate and analyze information. Ability to adapt successfully and quickly change and deliver quality results in a timely manner
Ability to work in high-pressure situations and under strict deadlines with extreme attention to detail and willingly accept and use constructive criticism/feedback to improve performance
Ability to exercise sound judgement and discretion, develop and conduct training in a classroom and field environment
Skill in applying tact and diplomacy with others to gain cooperation and trust
The use of personal computers and applicable programs, applications and systems
Preparing and maintaining records, files and reports
This job requires the following:
Additional Human Resources experience may substitute for education on a year per year basis.
This job requires the following:
4 years in Human Resources-related work activities
Experience can be satisfied by full-time or prorated part-time equivalent
Relevant Experience may be substituted for Education on a year per year basis.
Licenses and Certifications
The following License is required for this job:
Valid Driver's License