Intermodal Customer Service Representative

Alliance Shippers Inc. - Orland Park, IL (30+ days ago)

Intermodal Customer Service Representative

Alliance Shippers Inc., is one of North America’s largest privately owned providers of global logistics and transportation services. We are currently seeking an Intermodal Customer Service Representative to join our team in Orland Park, IL

Job Description:

  • Perform all tasks associated with moving full truck loads, intermodal, from various shippers and receivers, throughout the U.S., Canada and Mexico.

Tasks to include, but are not limited to:

  • Interfacing with internal and external customers
  • Interfacing with vendor partners
  • Maintaining your own account base
  • Securing rail equipment
  • Working with various TMS systems, both internally and externally
  • Problem solving
  • Offer suggestions for process improvement


  • One or two years of intermodal operations experience preferred
  • College degree preferred, but not required
  • Excellent verbal and written skills
  • Ability to work in a fast-paced, team oriented environment
  • Ability to multi-task
  • Experience with Excel preferred

The Company:

Alliance Shippers Inc. is one of North America’s largest privately owned providers of global logistics and transportation services. Through our regional and international sales and operating facilities strategically located in the U.S., Canada, and Mexico, Alliance Shippers Inc. offers customers worldwide a full-service/single-source team approach solution to The Perfect Shipment® in the following sectors:

  • Temperature Control
  • Highway Brokerage
  • Intermodal/Rail
  • International Air & Ocean
  • Customs Brokerage
  • Warehousing
  • LTL Services
  • Alliance Critical Capacity

The Benefits:

Alliance Shippers Inc. offers:

  • Medical, Dental, and Vision Insurance, Prescription Drug Coverage
  • Health Care Spending Account
  • Disability and Life insurance
  • 401K Employee Plan
  • Paid Holidays and Vacation
  • Career Advancement Potential

No Agencies Please!!

It is the policy of Alliance Shippers Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Alliance Shippers Inc. will provide reasonable accommodations for qualified individuals with disabilities.

Job Type: Full-time


  • Transportation: 2 years
  • intermodal operations: 2 years


  • High school