Development Intern

Ravinia Festival - Highland Park, IL (30+ days ago)4.5


Company Description
Ravinia, North America's oldest music festival, stands today as its most musically diverse, presenting over 140 different events throughout the summer. These concerts run the gambit from Yo-Yo Ma to John Legend to the annual summer residency of the nation's finest orchestra, The Chicago Symphony Orchestra.

The 36-acre park is nestled in a gently wooded area that makes it an enchanting place to experience music. Guests can bring their own picnics or eat at one of the park restaurants.

Our Mission

As a nonprofit organization, community outreach and music education initiatives are our mission. Over 75,000 people are served through Ravinia's Reach*Teach*Play programs each year, ensuring that great music remains accessible to all.

Job Description
The Development Intern provides support to the Development Department at Ravinia as an important member of the Operations team. This position also plays a role in Ravinia’s Donor Concierge Service, an exclusive benefit for Ravinia’s Opus ($4,000) donors and above that provides VIP service with ticketing and dining needs. The internship offers an opportunity to gain valuable experience in fundraising, philanthropy, donor relations, and day-to-day operations of a non-profit arts organization.

Duties and Responsibilities:
Provide assistance with dining reservations, ticketing and other requests to all of Ravinia’s donors, with a special emphasis on Opus and above donors, throughout the summer.
Assist in managing and tracking the Donor Concierge ticket and dining reservation waitlist for sold out concerts
Answer a high volume of phone calls and email inquiries from current and prospective donors.
Provide administrative support for the Operations team through the maintenance of various databases.
Assist in representing the Donor Concierge Service in a professional and respectful manner to ensure the highest level of service for Opus and Guarantor donors in Ravinia’s restaurants as needed.
Assist with tracking and moving of alcohol inventory, which will require the ability to lift 20-30 lbs.
Assist with the lead up and the execution of the Women’s Board Gala benefit on Sunday, July 15, 2018, and other events as needed.
Assist in tracking event RSVPs, help assemble materials, and generate event correspondence.
Special projects and other duties as assigned, including providing administrative support for Development department as needed, and assisting at various department events throughout the year such as donor receptions and Associates Board Audience Development events.
Assist in concert duty coverage.
Qualifications

Knowledge and Skills Required:
Strong customer service, communication, and interpersonal skills
Superior verbal and written communication skills
Ability to multitask and manage multiple projects simultaneously
Ability to handle stressful situations
Excellent listening skills
Extremely detail oriented
Ability to accept feedback and desire to grow as a young professional
Capability to problem solve quickly, calmly, and effectively in a variety of situations
Work well in a team environment
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
Experience working in Raiser’s Edge is a plus, but not required

Education and Experience:
Some college or higher preferred
Experience in customer service, fundraising position preferred
Additional Information
QUALIFIED APPLICANTS MUST ATTACH A COVER LETTER, AND RESUME. All hiring is conditional on receiving an approved background check. Please no phone calls or emails.