Director, IPA Operations

DaVita Medical Group - Torrance, CA3.3

Full-time
EducationSkills
OVERVIEW OF POSITION:
Operations leadership
Excellent health outcomes and patient experience
Strategic growth and business development
Team management and development
The Director of IPA Operations supports DaVita Medical Group’s South Bay affiliate provider operations team reporting to the Sr. Director of IPA Operations. Working closely with the Sr. Director of IPA Operations and the Community Medical Director, the Director will be responsible for developing and managing programs to augment and improve clinical quality (Stars, P4P, risk adjustment, utilization management), operational efficiency, network management (primary care and multi-specialty), business development (partnerships, M&A, organic growth), as well as physician and patient experience for the South Bay region of HealthCare Partners.

ESSENTIAL FUNCTIONS:
Leads population health initiatives aimed at improving patient experience and health outcomes
Oversees all value-based incentive programs, including input on incentive design, execution, and payment
Manages direct reports to ensure they are performing at a high level, while providing ongoing coaching and support
Champions relentless process improvement and operational efficiency—never satisfied with the status quo
Willingness to make tough decisions and stick by them, while owning and learning from failures
Participates in Joint Operating Meetings (JOMs) with large physician groups and health systems
Oversees all specialty provider relationships, ensuring a high-quality network centered on patient access/experience
Leads efforts related to business development and network growth (contracting, partnerships, and acquisitions)
Works cross-functionally to close partnership deals and business combinations (Corporate Development, Real Estate & Construction, Finance, Legal, Compliance, Contracting, IT)
Manages business development activities ensuring a healthy pipeline of partnership and acquisition targets
Manages annual budget and strategic planning processes, including developing annual targets and long-range plan

EDUCATION:
BA/BS in analytical discipline from a top-tier undergraduate institution.
Advanced Degree: MBA (preferred), MPH, or MHA

EXPERIENCE:
Operations experience with a track record of driving business and financial performance (P&L ownership preferred)
Demonstrated experience leading and developing high performing teams
Experience in value-based healthcare operations with a health plan, medical group or IPA
3-5 years of rigorous professional experience (investment banking, consulting, early stage company experience)
Robust analytical skills with an emphasis on data-supported decision making
Excellent communication and interpersonal skills, with the ability to be personable yet persistent
Ability and willingness to stretch “up” and “down” in responsibilities

KNOWLEDGE, SKILLS, ABILITIES:
Grit
Execution minded, with a bias towards action
Strong ability to develop trusting professional relationships
Ability to make decisions and lead through ambiguity
Dynamic communicator—comfortable speaking and/or presenting in front of large, important stakeholders
Ability to modulate leadership style and presence based on audience
Attention to detail (i.e. zero defect work)
Creative and strategic thinker
Strong proficiency in Excel and PowerPoint
Exceptional project management with the ability to organize, direct and lead special projects
Strong ability to collaborate with senior leadership and other department directors/managers to define business strategies, analyze operational inefficiencies, implement creative solutions, and measure outcomes/success.
Programming and development skills in SQL, Tableau, VBA (or willingness to learn)
Demonstrated ability to exercise initiative, independent judgment and be a self-starter.
What's the first thing that happens when one of the leading independent medical groups in the country comes together with a global leader in health care? Opportunity. With DaVita Medical Group, HealthCare Partners, The Everett Clinic, Northwest Physicians Network, MountainView Medical Group and Magan Medical Clinic joining OptumCare and the UnitedHealth Group family of companies, people like you will find increasing levels of challenge, impact and professional success. We're changing health care for the better by improving access to affordable, high quality care, and working together to improve the patient experience. That takes passion, commitment, intense focus and the ability to contribute effectively in a highly collaborative team environment. Are you with us? Learn more about this exciting opportunity to do your life's best work.(SM)

Careers with OptumCare. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.