Care Manager

UnitedHealth Group - Charlotte, NC

Full-time | Custom_1
You push yourself to reach higher and go further. Because for you, it’s all about ensuring a positive outcome for patients. In this role, you’ll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you’ll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients.

In this Care Manager – Community Based role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.

If you are located near Salsbury, Charlotte, High Rock, Albemarle, Locust, Stanfield, Kannapolis, Concord, or Harrisburg within Cabarrus County, Rowan County, the Eastern side of Mecklenburg County, Davidson County, or Stanly County, you will have the flexibility to telecommute* as you take on some tough challenges. Expect to spend about 50-75% of your time in the field visiting our members in their homes or in long-term care facilities. You’ll need to be flexible, adaptable and, above all, patient in all types of situations.

Primary Responsibilities:
Assess, plan and implement care management interventions that are individualized for each patient and directed toward the most appropriate, least restrictive level of care
Identify and initiate referrals for both healthcare and community based services; including but not limited to financial, psychosocial, community and state supportive services
Develop and implement care plan interventions throughout the continuum of care as a single point of contact
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team

Required Qualifications

Registered Nurse (unrestricted NC license) and/or NC Licensed Clinical Social Worker ( LCSW/LCSWA)
4+ years of experience working within the community health setting in a health care
2+ years of experience providing community based care management to members receiving long-term care, personal care services, private duty nursing, or home health
The ability to travel in assigned region to visit Medicaid members in their homes and/or other settings, including community centers, hospitals or providers' offices

Preferred Qualifications

Experience in managing populations with complex medical or behavioral needs
Experience working with Home Care Based Services
Experience working with patients/members in community and home based settings

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.SM

  • All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.