Mortgage Branch Manager

Doorway Home Loans - Santa Ana, CA (30+ days ago)


The Branch Manager is responsible for ensuring that the branch office is providing 100% impeccable Customer Service, Integrity and Intensity on a branch level. Branch Manager maintains a profit center through the development of Loan Originators and support staff to achieve optimal sales and profitability goals.

Who We are:
We are a boutique lender with over 30 years’ experience that has a solid product mix, exceptional service, and competitive pricing. We stand by our core values of treating others with respect, being solution driven, working with integrity, a sense of urgency and above all, taking pride in the work that we do.

Why Join Doorway?

Power Producer Program: As your volume increases, so will your dedicated support! Let us show you the formula that creates a million-dollar producer.
Deal Desk: A dedicated underwriter answering guideline and scenario questions before submission to capture market share.
Social Media Auto-Pilot: A program designed to get your digital marketing created and deliver content so you can focus on your pipeline.
Top-of-the-line Technology: We surround you with top-notch operational support.
Total Service Support: Our dedicated IT team keeps our processes running smooth and ensures our LOs are on the cutting edge of this industry’s tech.
Learn to Lead: Our leadership development program can help you boost your skills or learn new ones, all under the guidance of our skilled execs.

Duties and Responsibilities:
Review, control and reports on general ledger activity.
Meets all revenue goals monthly, quarterly and yearly.
Originate applications and setting appointments for new clients; closing loans for personal production.
Produce mortgage leads for branch by creating and maintaining positive business relationships.
Properly forecast and utilize strategic recruiting techniques to build strong origination and support staff.
Actively coaching branch Loan Originators to reach individual/branch goals.
Assist in the development and training of personnel, including performance reviews, giving constructive feedback, and administering correction action processes.
Consistently evaluate loan files and assist Loan Originators on the follow up process on turned down loans.

Requirements (Must-Haves):
Active NMLS license in your current state of employment; as required by SAFE Mortgage Licensing Act.
Minimum 5 years of related professional experience.
Previous management experience preferred.
Candidates will possess excellent communication skills, high integrity, and ethical standards.
Proven successful track record of accomplishments in originating loans and meeting sales goals.
Seasoned ability to motivate a team to drive business and manage to bottom line profitability.
We seek candidates who demonstrate an understanding of the importance of top quality customer service.