Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (40 hrs/wk) Office Coordinator at our Leominster site.
Families and Communities Together (FCT) seeks to build on family strengths and available support systems to help children with serious emotional disturbance remain in or return to their communities. FCT staff works with the family, child, appropriate state agencies and school staff to develop strategies that help improve child and family functioning.
The Office Coordinator provides comprehensive administrative support to the FCT program. Duties include: ordering and purchasing of all capital and program equipment and supplies, registration and tracking of youth enrolled in the program in the CHL CareLogic MIS system, submit invoices to accounts payable department, monitor client insurance status and insurance authorizations, and staff the front desk (greeting the public, answering phones).
Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement
Administrative support for all program components
Effective communication with families (clients), peers, staff
Perform client related data entry I registration
Monitor and track client insurance status and authorizations
Performs other related duties
Maintain all Manages Care Entities (MCE) required data
Maintain record of required Quality Initiative (QI) activities and data collection
Registration and enrollment of clients into the program
Monitoring and tracking client insurance and authorizations
Working with billing department to resolve billing and claim errors
Maintain other records required by the program (general filing, organization)
Placing orders for office supplies and equipment
Request new staff MIS credentials and phone set up
Maintain email distribution lists as directed by program manager(s)
Initiate maintenance and IT support requests when needed
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Grade 5: Office Coordinator: Minimum of a High School Diploma/GED/HiSet; Associates or Bachelor's degree preferred
2 years previous administrative assistant experience.
Must have familiarity with the Masshealth Insurance System.
Must have experience monitoring & tracking client insurance and authorizations.
Current valid US-issued drivers license and a registered, inspected and insured automobile for work related purposes including travel between work sites.
Familiarity with Word processing and Spreadsheet computer software (Microsoft Office, Excel, etc.).
Strong interpersonal skills and customer skills.
Good organizational skills.
Bilingual in Spanish/English preferred.
Must be able to pass a CORI background check.
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.