Vehicle Exchange Manager Coggin Ford

Asbury Automotive Group - Jacksonville, FL

Full-time | Part-time

Coggin Ford of Jacksonville is currently looking for a Vehicle Exchange Manager to their team!

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Vehicle Exchange Manager for Coggin Ford, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Vehicle Exchange Manager who will help us redefine the car-buying experience. Does this sound like you? Apply now!

If you are a creative, self-driven sales person looking to take your career to new heights, we want to talk to you!

Responsibilities and Qualifications

The primary role of the Vehicle Exchange Manager is to assist and provide customers with information on their vehicle trade value and sales process while having their vehicle serviced in the service department. The Vehicle Exchange Manager builds a portfolio of customers utilizing the customer management database to manage their customer's trade in experience and for future repeat business.

Meet and greet customers in the service drive while discussing and presenting possible trade in opportunities
Contact and communicate with customers to identify needs using the Asbury selling process
Build rapport with customers to build a base of referrals and establish customer network
Greet customers in the dealerships and on the lot
Attend sales & product knowledge meetings
Work with customer from start to finish throughout the buying process
Answer inbound sales calls and respond to Internet inquiries in a timely manner
Conduct test drives, present vehicle product information, pricing and incentives
Achieve daily outbound phone and email quota
Must have motivation to be successful
Must be a team player and able to work in an open office environment
Must be able to create and maintain customer relationships
Strong computer & phone skills is required
Experience utilizing and maintaining a (CRM) customer relations management database is highly preferred
Prior automotive sales, retail, customer service, call center, or business development experience is a plus
Ability to speak multiple languages is always a plus
Must have a valid Driver's License
Must be a minimum of eighteen years of age
Must be a high school graduate or have GED
Must be able to pass pre-employment screening (background & drug test)
Total Rewards

In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits and perks program!

Competitive weekly pay
401k plans with company matching for most full-time and part-time team members
Health care – medical, dental and vision insurance plans
ZERO-COST medical premium for base HDHP option for team member only coverage (select roles eligible and job tenure applies: A&B Technicians, Body Shop Technicians, Internal Technician, Body Shop Mechanical Tech’s, Painters, Shop Foreman, Sales Consultants, Service Advisors and Body Shop Estimators.)
Tax-free flexible spending accounts
Life Insurance ($30,000 complimentary), short-term and long-term disability plans
Paid holidays and PTO (up to 28 days depending on length of employment service and position)
Stock Equity Grant program for high performance (select front-line team members eligible!)
Employee discounts on service and cars
Up to 8 weeks paid pregnancy disability leave program
Career Path tool to assist in career development
Scholarship program for employees, their parents, and their dependents
Opportunities to join our community service initiatives
Recognition program with opportunity to earn credit on
Employee referral program with bonus opportunities

Why Asbury? Asbury offers the advantages only a major dealer group can. With more than 25,000 available vehicles in stock to sell, 500+ cars sold and 4,500+ vehicles serviced daily, 8,000 team members and 8 million customers, we are one of the largest Fortune 500 franchised auto retailers in the United States. Asbury operates more than 80 dealerships across the country- which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make Asbury an industry leader. To find out more, visit us at: