United States Postal Service
External Publication for Job Posting 10373597
If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the
examination may be limited.
Capital Metro Area Office
Job Posting Period
11/19/2019 - 12/04/2019
CONTINUOUS IMPROVEMENT SPECIALIST
CAPITAL METRO AREA
900 BRENTWOOD RD NE
WASHINGTON, DC 20018-9989
TITLE: CONTINUOUS IMPROVEMENT SPECIALIST
GRADE: EAS - 25
FLSA DESIGNATION: Exempt
OCCUPATION CODE: 0343-0251
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 05:00 P.M.
SALARY RANGE: 93,000.00 - 125,605.00 USD Annually
FINANCE NUMBER: 105904
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies.
We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer
contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Persons Eligible to Apply
All U.S. Citizens, permanent resident aliens, citizens of American Samoa or any other territory owing allegiance to the United
States. Applicants must be available for screening activities, including an interview. Applicants entitled to veterans’
preference and/or covered by the Veterans Employment Opportunity Act may apply for any posted position.
Current career postal employees are not eligible to apply
If you are a military veteran, you must attach a copy of your DD-214 (Member Copy #4) to your application under the
Veterans Preference tab.
Males born after 12/31/1959 must be registered with the Selective Service System.
Applicants must be age 18 at the time of hire (or age 16 with a high school diploma)
All applicants must apply on line at www.usps.com/employment to be considered for this employment opportunity. Paper or
Emailed Applications for Employment will not be accepted in person or by email. You must have a valid email address to
apply as communication regarding employment opportunities, examinations, interviews and background checks will be
conveyed by email.
Please add the following email domain addresses to your contact list right away to allow correspondence, especially if you
use SPAM blocking software, use a yahoo or gmail account, or use a work or military email address!
@usps.gov @psionline.com @geninfo.com
NOTICE SCREENINGS REQUESTED: You may receive multiple requests for background checks in regards to this
employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and nonresponses
may result in disqualification for this opportunity.
Newly appointed EAS Grade employees are subject to a 1 year probationary period.
Applicants must demonstrate in writing the requirements listed on the announcement through a combination of education,
training and experience. You may use both your Summary of Accomplishments and description of duties (under Work
Experience) to address each of the requirements listed.
The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI
fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where
the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,
the criminal background checks of individuals who have not resided in the United States or its territories for the preceding
5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,
but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.
government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or
as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background
check because of residency outside the United States, such individuals will be ineligible for Postal employment.
Applies Lean Six Sigma and continuous process improvement methodologies in support of the U.S. Postal Service's strategic
goals, objectives and cost savings; serves as an advisor for large scale, high priority cross-functional, multi-discipline and
interdepartmental process improvements.
DUTIES AND RESPONSIBILITIES
1. Coaches and mentors Black Belt candidates in the application of Continuous Improvement methodologies, and consistent
use of Lean Six Sigma across various functions and departments. Conducting and leading DMAIC toll gates
2. Responsible for the successful and timely certification of Belt candidates.
3. Facilitates and participates in large scale, high priority cross functional process improvement initiatives; identifies problems
and works with project teams to conduct root cause and value analysis to identify value creation opportunities for
4. Identifies, plans, designs, leads and supports key projects to drive strategically aligned improvements and eliminate waste,
variation, errors, and inefficiencies. Work with operating leaders and teams to uncover and assess Lean Six Sigma
5. Leads the execution of enterprise-wide or other priority Continuous Process Improvements (CPI) / Lean Six Sigma
projects; serves as a coach to management and team members assigned on a project basis.
6. Supports ongoing expansion of the continuous improvement culture across the organization through communication
initiatives with stakeholders; helps define the structural and cultural changes required to reach project goals.
7. Recommends process improvement strategies and actions to mitigate risks, to improve quality, reduce costs and establish
appropriate sustained process controls.
8. Develops and delivers briefings and written reports to management on LSS project milestones.
9. Plans and conducts process improvement training on the principles of Lean Six Sigma and other methods.
10. Leads communication events and deployment activities such as webinars and report out calls in order to advance
projects to completion.
11. Serve as a change agent in institutionalizing Lean Six Sigma quality, in conjunction with the Office of Continuous
Improvement, Master Black Belts, Champions, and process owners; continually seeks, shares, and implements best
Manager of Unit to which assigned
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and
experience the following requirements:
1. Ability to influence and gain commitment at all organizational levels to transform organizational culture to adapt to
2. Ability to compile, extract, and analyze data and report results of findings to determine cost and savings impacts on the
3. Ability to construct and deliver briefings, written reports and presentations to management on LSS project milestones and
communicate teams' progress to Champions, Business Leaders, and Master Black Belts.
4. Ability to identify and communicate potential Lean Six Sigma projects.
5. Ability to lead large scale, interdepartmental project teams and coach others in the application of continuous improvement
6. Ability to recommend process improvement strategies and actions to mitigate risks, improve quality, reduce costs and
establish appropriate sustained process controls.
7. Black Belt Certification required.
8. Demonstrated ability to communicate at all organizational levels with the degree of confidence commensurate with the
knowledge and experience described herein.
9. Demonstrated ability to educate, coach, and mentor Black Belt candidates and others on Lean Six Sigma philosophy and
10. Demonstrated ability to use Microsoft Office, statistical packages (i.e. Minitab, SPSS), process modeling software (i.e.
iGrafx or Visio) and other required continuous improvement tools to solve complex analytical problems.
11. Experience that demonstrates successful application of Continuous Process Improvements (CPI) / Lean Six Sigma
methodologies, tools, techniques and principles to improve process capability, reduce cost and improve the customer
experience at the Black Belt level for a minimum of 5 years.
12. SPECIAL CONDITION: Willingness to travel as required.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.
Applications must be submitted by 11:59 p.m., Central Time, of the posting's closing date. Applicants claiming veterans'
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans' preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or
selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This
request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation
needed. The decision on granting reasonable accommodation will be on a case-by-case basis.
SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.