Director of Pharmacy Services - Ambulatory

UT Southwestern Medical Center - Dallas, TX3.9

Full-timeEstimated: $100,000 - $140,000 a year
Director of Pharmacy Services - Ambulatory - (431674)


This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information

Job Code/Job Title

U5601 - Director of Pharmacy Services


Salary Negotiable

Job Summary

The Director of Pharmacy Services is responsible for planning, development and efficient operations of specified UTSW pharmacy services across the UT Southwestern Medical Center (UTSWMC). The Director will work with the Assistant Vice President of Pharmacy to provide direction to UTSW pharmacy services to include business development, operations, clinical services, pharmacy data analytics, and pharmacy procurement. The Director provides oversight and directs strategic initiatives pertaining to medications aimed at driving cost reduction efforts and achieving excellence in clinical quality and customer service for respective UTSWMC facilities. The Director will be expected to establish and update operational procedures that increase productivity, reduce costs and maintain the highest quality of clinical standards. This individual must introduce efficiencies into the operations and a customer service focus, while ensuring consistency of quality delivery on both campuses. The Director will be expected to provide leadership to these assigned business units and infuse a sense of responsibility and commitment to excellence. The Director may be responsible for operations, clinical programs, ambulatory care services, quality/safety programs, inpatient services or otherwise assigned. The Director of Pharmacy - Ambulatory will provide focused oversight of operations for the four retail pharmacies at UTSW, the pharmacy programs for Investigational Drugs, Transitions of Care and OPAT program. This position will oversee operations at the four UTSW retail pharmacies, as well as other ambulatory pharmacy functions.

Experience and Education

Ten (10) years progressively responsible, related experience to include at least three (3) years in supervisory capacity is required.

Bachelor of Science in Pharmacy or Doctor of Pharmacy from an accredited school of pharmacy

Accredited Residency training preferred

Board Certification or advanced training preferred

Current Basic Life Support (BLS) certification

Job Duties

Demonstrate continuous performance improvement in targeted areas of responsibility in alignment with the overall annual UTSWMC performance improvement targets.
Meets or exceeds financial goals and objectives of the specified areas of the pharmacy department.
Productivity target compliance and development of activities within areas of responsibility that are patient centered and improve outcomes
Provide direction, expertise, and leadership for the UTSWMC pharmacy services staff.
Select qualified personnel and provide for their on-going training and development.
Assure that duties, responsibilities, and authority of each job are clearly defined and communicated.
Serve as the Project Manager responsible for development, feasibility assessment, project planning and implementation of pharmacy initiatives. Responsible for development of clinical work teams to focus on specific initiatives to benefit the UTSWMC.
Provides justification and pharmacoeconomics analysis to best practice conversions.
Develops goals, objectives, and budgets that support the pharmacy services mission of UTSWMC. Directs the implementation of short and long-term operational strategies for specified areas of the pharmacy department.
Reviews management reports (including standard monthly operating reporting, productivity, benchmarking, etc.) providing insights, action required and explaining key takeaways.
Works with AVP of Pharmacy Services, Directors of Pharmacy, Pharmacy Managers and appropriate committees to improve clinical resource utilization to improve drug therapy management.
Responsibilities may include one or more of the following core functions: operations, clinical programs, ambulatory care services, quality/safety programs, inpatient services or otherwise assigned. Develops People - Values diversity; coaches people; develops future talent; delegates; effectively deals with employee problems.
Leads Change - Takes initiative; shows adaptability, flexibility; thinks and plans strategically; articulates clear vision and goals; champions innovation.
Drives for Results - Manages business operations effectively; effective follow-though and follow-up; takes accountability; solves problems and implements solutions; integrates financial understanding into solutions; demonstrates technical proficiency.
Building Teams - Clarifies roles and responsibilities; includes all organization personnel into decision making process; develops win-win solutions; collaborates with colleagues and peers; builds coalitions and partnerships; manages conflict constructively.
Focuses on Customer - Acts with urgency to address service issues; assesses and anticipates customer needs; demands highest level of service from self and staff; recovers quickly from service breakdowns and improves processes; ensures staff technical training and proficiency.
Communicates - Encourages candid exchange of ideas; articulates views clearly and directly; expresses facts clearly in writing; listens attentively to others; communicates a compelling vision to staff; communicates quickly issues affecting staff.
Displays friendliness, compassion, sensitivity, kindness and appropriate manners in interactions with patients, physicians and other ancillary healthcare staff.
Displays open-mindedness and objectivity in relations with patients, physicians, and other ancillary healthcare staff
Promotes a spirit of unity which enables the group to work together to achieve a common goal
Takes initiative to perform job and/or assist co-workers, supporting the work of others in accomplishing the mission
Displays adaptability by adjusting to meet the needs
Receives suggestions in a positive manner for improvement and necessary changes in scheduling, procedures and assignments
Exhibits behaviors, which demonstrate competence, reliability, self-control, honesty, and appropriate overall appearance while rendering service
Ensures qualified clinicians are accountable to the organization
Performs other duties as assigned.

Working Conditions

Work is performed primarily in pharmacy and office environments.

This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

Primary Location: Texas-Dallas-5323 Harry Hines Blvd
Work Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390
Job: Professional & Executive
Organization: 867302 - Pharmacy Administration
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Job Posting: Nov 13, 2019, 10:20:08 PM