Receptionist/Office Manager

Avondale Estates of Elgin - Elgin, IL1.4

Full-time | Part-time
PRIMARY DUTY

Answer inquiries and provide & obtain information for general public, customers, visitors, and other interested parties.

Shifts Available:
Full or Part Time
Hours 8am - 4pm Mon - Fri and every other weekend. Will be required to rotate holidays
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages
Greets visitors entering establishment and directs or escorts them to specific destinations
Collects, sorts, distributes and prepares mail, messages and courier deliveries
Performs word processing duties as assigned
Ensure and maintain staffing/scheduling of the receptionist staff
Ensure part-time receptionists are maintaining facility standards
Provide duty related education as needed to the other receptionists
Reports any issues or problems that may arise to the Administrator
Complies with state, federal, and all other applicable health care and safety standards
Assists families and other visitors as needed
Attends in-services and other required meetings
Performs other duties and tasks as assigned
EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.

High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience; or an equivalent combination of education and experience.
Proficient use of Word and Excel