Library Assistant I - Books & Borrowing Department

Denver Public Library - Denver, CO3.8

What You'd Do
Work at the Central Library in the Books & Borrowing Department to create positive experiences for library customers by shelving, transporting and retrieving library materials according to the library's classification system so that library customers are provided with materials in a timely manner. Use technology and other mechanical tools related to the processing of library materials. Spot check books and materials for needed repair and identify worn or damaged items for withdrawal/replacement decisions. Support the library's goal of being a learning organization by participating in approved learning opportunities. Follow ergonomic best practices to ensure a healthy workplace. Answer customer questions about using library resources and locating library materials. Support library functions by assisting with collection maintenance, clerical duties, programming, and other duties as assigned.

You Have
Skill in working with attention to detail. Skill in being organized and reliable. Ability to work quickly and accurately with numbers and letters. Ability to work in a physically demanding position with continuous lifting of objects that can weigh up to 25-50 pounds. Ability to push full carts of materials and lift up to 25 lbs. Ability to work with people from all backgrounds and age groups. Ability to demonstrate flexibility, positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers, and community. Ability to effectively and openly communicate with other team members and supervisors. Ability to deal tactfully and effectively with those contacted in the course of the work. Ability to adapt to the ebb and flow of material intake. Ability to multi-task and prioritize. Ability to use basic workplace technology including email, internet and automated software. Ability to pass a physical examination and a background check after the offer to hire has been made.

Excellent customer service skills.

Other Things You Should Know
The Library Assistant I position requires a test measuring ability to work quickly and accurately with numbers and letters. The test must be taken AFTER submitting an application and PRIOR to the application deadline in order to be considered. A passing score is good for one year. The test is only available during the application period and can be taken Monday through Friday, 10am - 12pm in the Human Resources Office, Floor Seven, Denver Central Library, 10 W. 14th Ave. Parkway.

This position does not have a formal education or experience requirement.

Although the full salary range for this position is provided, starting salary is typically made at or near the range minimum. The City and County of Denver benefit package will be offered.

The schedule will be determined by the needs of the department and may include evening and weekend hours.

search terms: customer service, clerical, administrative assistant, student, entry-level, guest service