Position Summary: This position is responsible for assisting the physician by scheduling patient appointments and surgeries, returning patient calls, and performing other administrative duties involved in patient care.
Maintains the physician’s schedule.
Schedules, cancels, and reschedules all appointments and testing for patients.
Obtains prior insurance authorization for patients.
Answers and returns phone calls from patients.
Fills out disability and FMLA forms for patients.
Calls in prescriptions per physician orders.
Follows up with referring physicians.
Updates and maintains patient documentation in the EMR system.
Adheres to organizational policy with particular attention to standards of conduct and to confidentiality as it relates to HIPAA.
Completes other duties as assigned by the supervisor.
Education, Experience, and Certification/Licensure Required:
A high school diploma/GED required.
Previous experience in a medical office setting preferred.