Hotline Paralegal

Legal Services NYC - New York, NY3.0

Full-timeEstimated: $33,000 - $45,000 a year
Legal Services NYC seeks an intake paralegal to staff the Access Line, our citywide intake hotline.

Legal Services NYC fights poverty and seeks racial, social, and economic justice for low-income New Yorkers. For almost 50 years we have challenged systemic injustice and helped clients meet basic needs for housing,
income and economic security, family and immigration stability, education, and health care. Legal Services NYC's staff of 600 people in neighborhood-based offices and outreach sites across all five boroughs helps more than 80,000 New Yorkers annually. We partner with scores of community-based and client-run organizations, elected officials, public agencies, pro bono lawyers, and the courts to maximize our effectiveness. Our work fights discrimination and helps to achieve equity for all low-income New Yorkers.

Legal Services NYC seeks an intake paralegal to staff the Access Line, our citywide intake hotline. Access Line paralegals perform an essential role in our agency. The team serves as an important front line for our work and responds in real time to low-income individuals and families seeking legal help. Access Line paralegal duties include answering phones, performing eligibility screening, entering client information into a database, writing case notes, giving advice under the supervision of an attorney, scheduling appointments, sending appointment letters and follow-up information to clients, and providing outside referrals. Access Line paralegals may also be asked to perform off-site intake outside of regular business hours. Access Line paralegals can expect to work closely with supervising attorneys and will have the opportunity to learn about many different legal practice areas.

Qualifications include:
Excellent interviewing skills: the ability to identify a client's needs quickly and accurately;
Excellent writing, and communication skills;
Excellent computer skills;
Experience working with a diverse low-income population;
Excellent organizational skills and great ability to follow directions;
Bilingual language capacity required; Bengali/Bangla preferred for one position

How to Apply:
Applicants should send a cover letter, resume, and two writing samples to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please write "HOTLINE-PARALEGAL" in the subject line of the email. Please, no telephone calls.

Salary and benefits are determined by the Legal Services NYC Collective Bargaining Agreement. Legal Services NYC is an equal opportunity employer. People of color, women, people with disabilities, people over 40, and
gay, lesbian, bisexual, and transgender people are strongly encouraged to apply.

Job #124_2018; Posted: 11//7/18