Collections Specialist

Accountemps - Benton, AR4.0

Full-time
Accountemps is in need of an ambitious and articulate Collections Specialist. This long-term temporary-to-full-time Collections Specialist position is available in the Benton, Arkansas area. Apply today for immediate consideration!

Responsibilities include:
  • Correctly process bankruptcy filings when received
  • Head all billing and reporting activities in response to deadlines
  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment
  • Guarantee the processing of payments
  • Attend to inbound and outbound collections calls and correspondence
  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries
  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
  • Log all customer payments to the correct reports
  • Update customer files to ensure data integrity
  • AA or BS/BA in Accounting preferred
  • Be able to effectively analyze and make decisions on customer accounts
  • 2-3 years of prior high volume collections experience
  • Microsoft Excel experience desired
  • Prior experience working with accounting software
  • Excellent verbal, written, and social skills