Front Office Manager (2019-2020)

DSST - Denver, CO4.3

Office Manager

DSST Public Schools (DSST) seeks an Office Manager to join one of the leading charter school organizations in the nation. We serve 6-12th grade students across Denver and Aurora. Our mission is to transform urban public education by eliminating educational inequity and preparing all students for success in college and the 21st century.

Overview of Position:
The Office Manager fulfills the operational functions of the school, and is responsible for managing the non-instructional operations tasks and projects at their school under supervision of the School Director and/or Associate School Director. The successful Office Manager uses their resourcefulness, organizational skills and tenacity to manage the following primary responsibilities, while also supporting the academic team. When an Office Assistant is brought on, or in schools that already have an Office Assistant, the Office Manager is also responsible for managing the Assistant and providing feedback on the bi-annual review cycle.

Essential Functions:

Primary coverage of the front desk- greeting and assisting all visitors

  • Answer all phone calls and direct callers to the appropriate place
  • Assure visitor sign in policy is followed
  • Courteously handle all general inquiries
Student Enrollment Lifecycle

  • Manage and support all aspects of the student enrollment lifecycle, from student recruitment to commencement/graduation
  • Support admin team with student recruitment
  • Lead processing and tracking of School Choice Applications
  • Lead planning of all new student onboarding (Orientation) and returning student data collection (Registration) annually, including updating all student records and collecting Free and Reduced Lunch forms
  • Monitor and track enrollment changes and support school director in managing enrollment to targets
  • Develop and maintain a positive professional relationship with the DPS Schools of Choice Office
  • Manage contents of all student record folders and ensure records transfers occur when necessary
  • Plan and execute commencement and graduation events
  • Manage transcript creation and requests
Finance and Cash Management

  • Manage process for tracking and collecting student fees
  • Manage process for tracking and collecting all field trip, athletic and activity fees
  • Log cash intake and make weekly deposits
  • Manage non instructional supply budget line
  • Manage purchasing and procurement of all school and office supplies and instructional materials
  • Assure all purchases are coded correctly in finance system

  • Manage a timely attendance process and all parent attendance notifications
  • Assure accuracy and timeliness of attendance taking
  • Manage protocol for student absences and tardiness with admin team
Interventions (College Prep, Refocus, Mandatory Tutoring)

  • Manage a process for posting and communicating daily after school interventions
  • Assure accurate notification calls are sent out for interventions daily

  • Support a school communications strategy for effectively communicating with families and students as needed
  • Support a visual culture plan by producing and helping procure posters, graphics, pennants and other visual items
  • Manage school website content in collaboration with admin team
  • Support school admin team with internal (staff) communications needs
Student Health

  • Manage relationship with school nurse to ensure compliance with all nursing requirements (immunizations, health forms, medication self-carry and administration)
  • Provide student first aid and tend to ill students; communicate with parents as necessary
  • Maintain first aid supplies and emergency preparedness kits
  • Support nurse in maintaining student health records
  • Communicate important student health information to applicable staff members, such as medical alerts or severe allergies
Planning and Event Support

  • Create and maintain a comprehensive school calendar
  • Manage a system to reserve and track availability of school spaces
  • Create and present operations training for all school staff
  • Support field trip planning and logistics
  • Support school wide event planning with admin team and teaching staff
DPS Services Coordination

  • Coordinate with DPS Foodservice and Transportation Departments to ensure student needs are met
  • Place and track facilities requests to successful completion with DPS Facility Manager; ensure that school facility is clean, safe and well maintained by working in collaboration with Facilities team
**there may be additional duties depending on the DSST campus**

Job Requirements:
DSST Public Schools seeks candidates with strong character, passion for excellence and a relentless commitment to student achievement.

  • In order to be considered qualified to be an Office Manager at DSST Public Schools, you will need at least an Associate's degree from an accredited university
  • Spanish Language Proficiency Required
Commitment to Equity

  • We believe that if we actively commit to equitable and inclusive practices aligned to our mission and values, our students and staff will achieve at high levels.
Commitment to Continuous Growth

  • We believe that if we foster our own growth mindsets, our students and staff will develop a commitment to continuous improvement and thus maximize their potential.
Commitment to Healthy Team

  • We believe that if we commit to modeling and fostering healthy teams, our students and staff will achieve a collective success that surpasses that of the individuals
Drives to Results

  • We believe if we strategically develop systems and people with a driven sense of urgency and focus on results, our students and staff will achieve ambitious goals.
Classification: Exempt

Reports to: School Director

Compensation and Benefits:
DSST Public Schools is committed to providing our staff with benefit offerings that empower each of our employees to make the choices that best meet their individualized and personal needs while also keeping cost in mind.

DSST Benefit highlights include:
  • Medical Plans offered through Kaiser
  • $0 employee cost option!
  • Annual Health Savings account (HSA) gift from DSST Public Schools
  • 2 Dental Plans options offered through Principal Dental Group and Vision through VSP
  • Employee Assistance and Counseling Support
  • 401 (k) retirement plan with 5% annual gift from DSST regardless of personal contribution
  • FMLA effective immediately (6 weeks paid, 6 weeks unpaid)
  • Access to additional discounts through our benefit partners exclusively for DSST staff
  • Candidates placed in Aurora Science & Tech. will be eligible for a PERA Retirement Plan
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. The employee must lift and/or move items up to 30 pounds. The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

DSST Public Schools Overview:
DSST Public Schools (DSST) operates a network of tuition-free, open-enrollment public STEM charter schools. All DSST schools operate within the Denver Public Schools (DPS) district and students are admitted through DPS' School Choice process. Our schools focus on building a community where students and staff are valued for their unique talents. Meaningful relationships are at the core of our model which is why our schools are small enough to ensure every student is known and valued for their individuality. We have developed systems and structures to ensure our students will be prepared for college, career and life. The student population across the DSST network is 83% students of color and 71% qualify for free and reduced lunch. This year, DSST will serve approximately 5,700 students at fourteen schools on eight campuses across Denver, and DSST will open its first campus in Aurora, Colorado in the fall 2019. At full enrollment, DSST Public Schools will serve over 10,000 students and will more than double the number of four year college-ready DPS graduates.

DSST Public Schools employees support each other not only to have fulfilling careers, but more importantly, to lead fulfilling lives that combines deeply meaningful professional work with personal well-being. Our core values are central to our program and to our results. These values are embedded in everything that we do and how we do it, both for our students and our staff. The six DSST core values are:

Respect - We appreciate each person and their story through our words, actions, and attitudes. We value their unique perspective and treat others with dignity.

Responsibility - We acknowledge that our actions and choices impact ourselves and our community. We take ownership for what we do and how we choose to do it.

Integrity - We act and speak with honesty, fairness, and thoughtfulness. We consistently align our words and actions.

Courage - We possess the confidence and resolve to take risks, push ourselves, and persevere in the face of pressure, adversity or unfamiliar circumstances.

Curiosity - We are eager to learn, questions, and explore. We have a thirst for knowledge, a love of investigation, and a desire to learn about ourselves, our community, and our world.

Doing Your Best - We put our best effort into everything we do. We know that individual and collective effort are required for our community to thrive.

DSST Public Schools proudly values diversity and is an equal opportunity employer. Denver School of Science and Technology does not exclude participation in, deny benefits to or discriminate on the basis of, ethnicity, race, color, religion, national origin, ancestry, marital status, gender, sexual orientation, age or disability in admission or access to, or treatment or employment in its programs and activities. (Protected Classes).

DSST Public Schools does not unlawfully discriminate against a member of a Protected Class in admission or access to, or terms and conditions of employment, or in its programs and activities. DSST Public Schools shall operate as an equal opportunity employer and will provide and safeguard the opportunity for all persons to seek, obtain, hold and advance in employment within the district without discrimination. The District shall actively promote the full realization of equal employment opportunity through a positive, aggressive, continuing affirmative action program.

Further, DSST Public Schools affirms the rights of all Protected Classes to be free from intimidation, discrimination, physical harm and/or harassment.

DSST Public Schools shall inform students, parents, employees and the general public each school year that the educational programs, activities and employment opportunities offered by the district are offered without regard to ethnicity, race, color, religion, national origin, ancestry, marital status, gender, sexual orientation, age or disability. The announcement shall also include the name/title, address and telephone number of the person designated to coordinate Title IX and Section 504 and ADA compliance activities.

Any person having inquiries concerning the School's compliance with the regulations implementing Title VII of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact the Assistant Superintendent or Human Resources.