- Computer Skills
- Store Management
The Regional Loss Prevention Specialist is responsible for investigating internal theft, fraud and embezzlement and inventory shrink at the store level. This position will also conduct loss prevention training to operations management, give direction, advise on lower level cases, analyze exception reports, conduct loss prevention inspections and enforce store level policies. This position will also supervise, schedule and support LP Investigators within their region.
Prevent and minimize losses related to theft, fraud, embezzlement, and policy violations.
Conduct and effectively manage, assigned investigations of shrink, cash loss, fraud and cash shortages.
Build complete case files that are suitable for prosecution.
During the routine course of store visits, identify OSHA and other potentially detrimental issues and make recommendations for immediate corrections or mitigation of health and safety issues to employees, customers, or guests.
Evaluate retail store review processes that ensure inventory integrity and accuracy.
Maintain and assist with Loss Prevention education and awareness training for their region.
Contribute to the achievement of overall inventory shortage reduction and other financially impacting controllable costs.
Partner with cross-functional department (i.e. HR, Sales Audit, Treasury, Operations, and Inventory Control) as needed to address and consult on areas of loss.
Act as the strategic advisor to Senior Management, Human Resources, and other Key Partners on areas of investigations, inventory shrinkage, theft, fraud, security, violence in the workplace issues, and other workplace safety issues.
Act as the liaison with local/municipal, state/provincial, federal law enforcement agencies and government agencies on criminal cases and/or governmental compliance issues.
Participate in district/regional meetings, calls, and visits to increase collaboration and improve awareness of loss and operational compliance.
Bachelor degree or equivalent experience in a loss prevention investigator role specializing in internal theft is desired.
2-5+ years of multi-unit investigative experience in retail loss prevention, corporate security &/or retail fraud investigations and reporting experience or other comparable experience directly related to the mission of the Loss Prevention Department.
2+ years’ experience as a Store Manager with history of cash and inventory control at or below budget desired.
Ability to maintain the integrity of confidential information.
Must be self-motivated and capable of working independently; prioritizing their own schedules based on business needs and travel (up to 50%) to meet consistent Loss Prevention metrics.
Must have reliable transportation.
Ability to respond with professionalism to new situations and complex issues in a fast-paced environment.
Ability to organize and appropriately prioritize multiple and ongoing tasks.
Advanced knowledge of computers systems and software, with the ability to learn and develop mastery of the GPM proprietary software and applications utilized to perform duties.