Full Job Description
With Discover, you’ll have the chance to make a difference at one of the world’s leading digital banking and payments companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.
Seeking a Senior Software Environment Manager to lead the integrated test environments within Discover Financial Services – Business Technology. As a member of Enterprise Software Quality Management (ESQM) practice, the manager will be spearheading the Quality transformation of ESQM Environments to support the release of innovative products with quality distinction for Discover customers.
Responsible for managing a team that leads technology development or support processes. Defines and assess processes in line with appropriate controls, standards, and policies. Defines performance metrics and tracks the performance of processes. Manages escalated technology issues. Provides oversight and direction in the resolution of critical incidents impacting production systems.
Be a champion of Quality in SAFe value streams and architectural guilds.
Be an evangelist for engineering quality into software.
Develop overall architectural and engineering impact assessment and analysis for quality, on complex large-scale pre-release, upgrades and current versions of software.
Enable iterative approach to quality during each phase of systems development prior to implementation.
Implement quality engineering activities that generally impact multiple components / processes, work of own and possibly other teams. Typically assigned highly complex, and high-risk undertakings that require expert knowledge of technology solution, coding languages and regularly require the application of independent judgement and creativity.
Drive and coordinate the deployment of software and hardware changes while ensuring the consistency and availability of environments to support the existing project portfolio.
Cultivate strong, collaborative working relationships with the wider IT and business functions as well as 3rd parties, ensuring that deliverables are aligned to overriding requirements and expectations.
Provide technical expertise of system architecture, drive and recommend optimal quality strategies for various products and applications certifying customer quality.
Implement QA infrastructure, establish testing specifications to provide desired functionality to technology solutions.
Collaborate with Architecture, DevOps, Development and Product Leaders to cultivate and implement culture of Quality Begins with Design, Shifting Quality Left and Automation into the Software Development Process Quality begins with Design.
Verify the test-ability of the release and define strategies and best practices for all quality streams.
Contribute in Value Stream PI events to measure, manage and progress on quality engineering roadmap and delivery outcomes.
Develop a roadmap and detailed implementation plan for automation, functional, integration/E2E & performance quality engineering services for assigned SAFe value streams/ARTs.
Evaluate and select automation, functional and performance engineering tools for different products and applications.
Provide working prototypes to confirm the feasibility of technical solutions.
Develop best practices, procedures and enable continuous improvement.
Establish a strong partnership with architecture, software engineering/development, quality engineers and DevOps to enabling CI/CD delivery model which is scalable and merit quality.
Provide training to Software Development Engineers, QA and architect resources on quality strategies, standards, tools and processes.
Work closely with quality assurance teams and functions to help, grow and improve the test processes and skill sets.
Coach team in quality code behaviors and set goals for quality.
Support Production readiness and impacting incidents and follow through on resolution to avoid future incidents.
Assist Compliance Managers with the preparation of reports for monitoring and testing results and validation of corrective action plans.
Owns and supports systems within Value Stream (or as assigned).
Manage ongoing Release Train Operations and Quality Outcomes.
Coaches and mentors team members.
Supports individuals to achieve their individual development goals.
Utilizes Agile and Lean practices to identify and solve systemic issues.
Consults with management in the analysis of short- and long-range business requirements and recommends innovations.
Utilizes tools to support data-driven decision making.
Identifies and removes blockers to enable the team to meet business goals.
Manages software ownership and development from initial concept through continuous improvement.
Responsible for the application ownership, development delivery, and support for value streams. Manages a team, including hiring, directing, mentoring, and assigning work
Our Tech Stack:
Jenkins Enterprise, GitHub, Nexus, Gradle, Ansible, Chef & Sonar
Java, J2EE, React JS, React Native
AWS, Google Cloud Platform, MS Azure
Selenium, Appium, Cucumber, Wire Mock, JMeter
Finacle(package), Oracle, Mainframe Apps, DB2, Teradata, Abinitio
AWS – Snowflake, Maria DB, Microservices, SQL Server, .Net.
Runtime platforms (Pivotal Cloud Foundry, WebSphere, DataPower, OCP, Linux, VMware)
Minimum Qualifications – At a minimum, here’s what we need from you:
Bachelor's Degree in Computer Science or related technical field
6+ years Computer Science, Engineering or related experience
2+ years of experience in people management
In lieu of degree, 8+ years of experience in Software Engineering or related field and 4+ years of people management experience.
Bachelor’s Degree and at least 15 years of experience in software development and quality engineering. At least 5 years of management experience
8+ years of experience in Leading enterprise-scale Quality Engineering activities within the Financial Services industry, focused on identifying quality framework and tool sets and adopting it for enterprise usage, or related field
Exposure to modern software testing practices including but not restricted to Test Automation, Test First, TDD, ATDD and BDD
Experience working in agile/iterative development methodology. SAFe experience is preferred
Ability to collaborate with application, technical and value stream architects and software development engineers to ensure design for quality practices and tooling are formulated and adhered
Ability to collaborate with VP/Director for managing quality deliverables and outcomes
Experience with technology eco-system that supports end-to-end micro service architecture, such as, APIs, message queue, container, service registry/discovery etc.
Strong programming skills, primarily in Java. Experience in multiple programming language is preferred
Experience in using the automated tools for end-to-end product architecture and technology stack in a CI/CD setting
Detail oriented communication and documentation skills
Experience with browser or client side monitoring/analysis tools ( e.g. Gomez, Firebug, Web page test)
Exposure to applications developed on AWS, OCP, Google Cloud, PCF or similar platforms
Ability to read and analyze application logs, GC logs, thread dumps, head dumps etc. Experience in JVM and SQL queries performance tuning
Ability to identify system bottlenecks and resource leaks with strong troubleshooting, problem solving & reasoning skills
Knowledge of ITIL standards and best practices
Experience on mainframe code (COBOL), JCL , DB2, CICS, VSAM, MQ, QMF, CLIST, Endevor, Smartis, and OPC Scheduler.
Experienced with Service Virtualization using open source or commercial tools
Exposure to technologies Micro Services, Cloud Native development, Cloud powered data analytics
Working knowledge of REST, RPC service patterns and web sockets and other client/server interaction models is a plus
Experience working on multiple product delivery cycles simultaneously
Solid understanding of the Dev Ops landscape and it’s varying implementations through on-premise and cloud
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.
24-Hour Nurse Hotline & Telehealth Services
7 Paid Holidays
Annual Flu Shots
Employee Assistance Program
Flexible Work Environment
Group Auto, Home and Pet Insurance
Healthy Eating Program
Legal Assistance Plan
Onsite Emotional Health Counselors
Onsite Fitness Centers
Onsite Weight Watchers at Work
Paid Parental Leave
Professional and Leadership Development Programs
Service Anniversary Awards
Annual Health Evaluation and Health Coaching
Critical Illness Insurance
Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts
Health, Vision and Dental Insurance
Life and Accident Insurance
Long-term and Short-term Disability Insurance
Onsite Health Services Center with Nurse Practitioner
401(k) Savings Plan with Fixed and Matching Contributions
Employee Stock Purchase Plan
“Financial Wellness for You” Learning Programs