Chief Human Resources Officer

Maricopa County Community College District - Phoenix, AZ3.9

Salary Range


Job Summary

The Chief Human Resources Officer (CHRO) provides executive-level vision, strategy, innovation and leadership for district-wide human resources and oversees all human resources functions and disciplines. These duties include organizational development, professional development, wellness, classification and compensation, benefits, resolution and compliance, personnel policies, performance management, talent management, strategic staffing, diversity and inclusion, and employee engagement and retention programs. The position participates in determining and setting strategic direction for the district and shares accountability for achievement of organizational goals and objectives in support of student success.

Reporting directly to the Chief Operating Officer (COO) of the Maricopa County Community College District (the Maricopa Community Colleges), the Chief Human Resources Officer administers an annual budget of $7.5 million. The CHRO has seven direct reports and leads an organization of approximately one hundred thirty human resources professionals.


The Chief Human Resources Officer provides system level (district-wide) leadership which facilitates the development of programs and policies designed to recruit, develop and retain outstanding staff (talent management); provides direction to develop organizational, leadership and diversity initiatives which promote a culture of professional excellence and accountability; advises the COO and executive team on human resource issues; works collaboratively with other executives as well as constituent groups to further the vision of the organization; leads the strategic human resource planning process to identify emerging trends which may impact the organization; demonstrates a commitment to workforce diversity through proven results in recruitment, selection and development endeavors; directs policy development through collaboration with individual employee policy groups, other executives, faculty and staff; directs the administration of policies, practices and systems of internal control necessary to comply with federal, state and other legal reporting requirements; coordinates the development of appropriate data collection and reporting procedures to ensure adequate information is available for human resource planning; seeks to create a collegial environment for individual employees and employee group representatives throughout the institution; represents district interests to the community and external organizations; and enables the human resources organization to improve the internal and external customer experience in support of student success.


Master’s degree in business administration, human resources, organizational development or related field
Ten years of progressively responsible human resources experience in all facets of human resources - a minimum of three at an executive leadership level - including staffing, classification and compensation, benefits, employee relations, training and organizational development
Enterprise or system level human resources experience in a large, complex, multi-unit environment

An earned doctorate from a regionally accredited institution
Experience working in a higher education environment
Experience in a highly distributed enterprise where establishing partnerships to achieve consistent service delivery is supported; ability to positively influence for the greater good of HR effectiveness
Proven track record of leading organizations through transformational improvement
Senior Professional in Human Resources certification (SPHR)
Visionary, servant leader with a history of collaborative relationships and inclusive leadership and management style
Skilled communicator with a focus on transparency and timeliness; diplomacy in making and communicating decisions
Demonstrated success with high levels of customer satisfaction while maintaining federal and state law compliance
Evidence of strong decision-making skills and effective follow through to implementation
Evidence of experience quickly gaining confidence and establishing credibility among executive peers and functional, employee and constituent groups relative to human resources strategy, policy and implementation
Strong and persuasive presentation skills effective at all levels within the institution
Outstanding strategic planning and operational deployment skills with successful experience integrating and aligning strategy, people and activities across functions, processes and teams
Comprehensive knowledge and application of organizational design and development concepts for the strategic health of the institution and its human capital to include quality management principles
Experience working with diverse populations with demonstrated commitment to diversity and active promotion of diversity in the workplace
(All within budget constraints and limited available resources)
Operational Considerations

Complete the stabilization of payroll system
Reduce turnaround time for hiring decisions, implement new background check procedures
Complete pay equity study and develop strategies to address the findings
Develop strategic partnerships across the district for centralized/decentralized aspects of human resources service delivery; improve timeliness by continuing to delegate HR decisions to the colleges related to hiring and employee performance matters
Shift governance and operational model to support college HR functions; update personnel policies where applicable
Standardize performance management process and tools
Promote high functionality – further automation and consistent application of forms, processes and procedures
Implement focused change and transformation in a complex institution utilizing systems thinking and growth strategies
Organizational Development

Promote Talent Management - strategic and operational design, continue implementation and improvement in training and development for all levels of employees including job specific, managerial and leadership
A highly talented and committed HR team will benefit from further assessment, development and functional deployment
Recruit and retain under-represented employees in an increasingly competitive market
Strategically gather, establish, articulate and implement a vision for the human resources organization optimizing the human capital life cycle
Focus on student success and HR as a service
Relationship Building - Collaborative and Decisive Leadership

Build strong collaborative and effective relationships throughout the district including an elected Governing Board, ten colleges, two skills centers, a corporate college, the senior executive team and internal human resources organization
Make decisions that are timely, informed and action-oriented amidst a range of options and ambiguity
Balance compliance and creativity in finding solutions to human resources issues within the legal framework
Achieve and maintain operational consistency in terms of decisions and human resources deliverables
Listen, translate and address diverse needs of multiple constituencies
Through collaboration, identify and develop efficiencies across the organization


Ten individually accredited colleges, skill centers, and multiple satellite locations comprise the Maricopa County Community College District (MCCCD) located throughout metropolitan portions of Maricopa County, Arizona. Known widely as the Maricopa Community Colleges, the District was established in 1962, and has since grown to serve over 200,000 students annually in credit and non-credit programs, making it the largest provider of post-secondary education in the state of Arizona and one of the largest providers of higher education in the United States.

MCCCD is recognized as one of the most innovative community college systems in the country and enjoys a range of awards and accolades to include recognition as one of America’s Best Employers by Forbes; eight colleges named to The Aspen Institute’s Top 150 Community Colleges (the signature acknowledgment of high achievement and performance recognizing exceptional student outcomes in four areas: student learning, certificate and degree completion, employment and earning, and access and success for minority and low-income students); recognition for its commitment to student success; Chancellor, Board member and College president leadership awards; and a continued exemplary financial position in the midst of a national trend of defunding in higher education.

Today, the district's colleges and centers offer comprehensive educational programs in university transfer, occupational, professional, special interest, and continuing education curricula to serve the needs of the county area. The Maricopa Community Colleges has an operating budget of over $733 million and employs approximately 14,000 people.

How to Apply

**Posting Extended**

DO NOT apply via the District job portal. Please see instructions below.

The Chief Operating Officer and the search committee invite interest in the Chief Human Resources Officer position at the Maricopa Community Colleges. All inquiries, nominations, referrals and applications are confidential and are to be directed to the search consultant.

Soft Application Deadline: March 31, 2019

While the position is open until filled, materials received by this date are guaranteed full consideration.


Master’s degree in business administration, human resources, organizational development or related field
Ten years of progressively responsible human resources experience in all facets of human resources – a minimum of three at an executive leadership level – including staffing, classification and compensation, benefits, employee relations, training and organizational development
Enterprise or system level human resources experience in a large, complex, multi-unit environment

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Application materials are to be sent by email and include:
Letter expressing interest in the opportunity and how your background matches the position requirements (not to exceed five pages)
Contact information for a range of professional references (six minimum) including direct phone and email
Search Consultant

Cizek Associates, Inc.
Marti Cizek, President

EEO Information

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.