POLICE COMMUNICATIONS OPERATOR II-2019

City of Chicago - Chicago, IL4.1

Full-time
Job Number: 300410

Description

POLICE COMMUNICATIONS OPERATOR-II

BID/JOB ANNOUNCEMENT

This position is BOTH open to the public and covered under the City's collective bargaining agreement with PUBLIC SAFETY EMPLOYEES UNION – S.E.I.U., LOCAL 73 AND I.B.E.W. LOCAL 21 (BARGAINING UNIT 02).

IF YOU ARE A CURRENT CITY EMPLOYEE AND WANT TO EXERCISE YOUR CONTRACTUAL RIGHTS TO BID, YOU MUST APPLY ON THE BID ONLY SITE AT: www.cityofchicago.org/CAREERS

(Once the website opens, go to the left hand side bar under "I Want To…" and click on the link titled "Apply For." A new webpage will appear. Scroll down and click on the link titled "Bid Job Opportunities." A new webpage will appear. Click on the button titled "Get Started Online.")

IN ADDITION, YOU MUST CHECK THE BOX ON THE CAREERS APPLICATION TITLED "ALREADY EMPLOYED BY THIS COMPANY", CORRECTLY ENTER YOUR EMPLOYEE NUMBER, AND SELECT THE CORRECT BARGAINING UNIT. YOU MUST USE THE EMPLOYEE NUMBER FOUND ON THE UPPER LEFT-HAND CORNER OF YOUR PAY CHECK STUB LABELED "PAYEE/EMPLOYEE NUMBER."

(NO OTHER FORMAT OR SYSTEM CAN BE USED TO GET YOUR EMPLOYEE NUMBER).

FAILURE TO CHECK THE "ALREADY EMPLOYED BY THIS COMPANY" BOX, ENTER YOUR EMPLOYEE NUMBER, AND SELECT THE CORRECT BARGAINING UNIT WILL RESULT IN A REJECTED BID APPLICATION.

Successful candidates must pass a drug screen and a background investigation. Persons offered employment must pass all pre-employment exams prior to appointment.

Office of Emergency Management and Communications

Number of vacancies: 29

DUTIES: Dispatches field units to reported incidents of crime or emergencies requiring police services. Prioritizes events to manage police resources optimally and without risking public safety. Uses a computer-aided dispatch system with interactive mapping capabilities to enter dispatch information. Operates radio, telephone, and computer console equipment to dispatch or broadcast assignments. Receives information and requests for additional personnel and equipment from field units. Informs field units of potential threats, risks, and hazards (e.g., involvement of weapons, hazardous materials, violent subjects). Dispatches police technicians, specialists, and investigators to incident locations. Monitors the status of dispatched assignments. Receives information requests from field units and relays information to supervisory personnel. Receives requests for police, fire, or emergency medical services from the public. Forwards calls not related to police services to the appropriate agencies. Solicits descriptive information from callers to determine locations and nature of problems. Uses GPS to track field unit movement. Provides on-the-job training of new hires, as required. MAY REQUIRED TO WORK OVERTIME. Performs other related duties as required.

Location: Office of Emergency Management and Communications

Address: 1411 West Madison

Days Off: Rotating Days Off

Watch/Shifts: Various (1st, 2nd & 3rd Watch)
Hours: 10:00 p.m. - 6:00 a.m.; 6:00 a.m. - 2:00 p.m.; 2:00 p.m. - 10:00 p.m.

THIS POSITION IS IN THE CAREER SERVICE.

Qualifications

MINIMUM QUALIFICATIONS

High School Diploma or equivalence certificate (GED), plus three years of work experience performing high volume public contact work that requires soliciting information either in-person, via telephone or radio, or three years of work experience conducting telephone interviews and/or surveys, OR eighteen months work experience in receiving and processing or dispatching emergency calls or eighteen months of professional law enforcement officer experience; or an equivalent combination of education, training, and experience.

Licensure, Certification, or Other Qualifications

  • As of the date of application, candidates must have reached their twentieth birthday
  • Successful candidates must complete a computerized, job simulation/skills assessment test with multiple components including a keyboard exercise which requires a typing speed of thirty (30) words per minute, a drug screen, and a background investigation
  • LEADS certification is required prior to completion of probationary period
  • Persons offered employment must pass all pre-employment exams prior to appointment
Successful candidates must pass a drug screen and a background investigation. Persons offered employment must pass all pre-employment exams prior to appointment.

Disclaimer - "Accredited" means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.

NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.

Selection Requirements
This position requires applicants to PASS a written test / skills assessment test with multiple components AND answer affirmatively a Willingness and Ability Questionnaire, IN ORDER to be interviewed. Interviewed Bidders will be hired in seniority order and according to the collective bargaining agreement. Interviewed Non-Bidders possessing the qualifications best suited to fulfill the responsibilities of the position will be selected, AND

Preference will be given to those who possess

Previous work experience in at least one of the following categories:

a) Dispatching Police, Fire or EMS using Computer Assisted Dispatch (CAD) system.

b) Experience as Military Radio Communication personnel.

c) Experience as F.A.A. radioo dispatching personnel.

Completion of a Degree

NOTE: A copy of your official transcripts, licenses, valid U.S. Driver's License or training certificates will be required at time of processing, if applicable.

Education & Employment Verification - Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.

VETERANS PREFERENCE: The City of Chicago offers Veterans Preference to both current, active military personnel AND military personnel who have served in the Armed Forces of the United States and have received an honorable or general discharge. Eligible candidates must have at least six months of active duty documented. In order to receive the veterans preference, candidates need to indicate whether or not they are a veteran by answering "yes" or "no" to the question on the online application that asks, "Are you currently serving on active duty for at least six months in the Armed Forces of the United States OR have you served in the Armed Forces of the United States on active duty for at least six months and received an honorable or general discharge?" In addition, you must attach documentation to verify your military service. For Veterans, you must attach a copy of your DD214 to your online application which includes character of service status OR a letter from the United States Veterans Administration on official stationary stating dates of service and character of service. For active military personnel, you must attach a letter from your Commanding Officer on official stationary verifying your active duty, length of service, and character of service in the Armed Forces of the United States AND a copy of your military ID to your online application. Failure to answer the question and attach the required documentation will result in you not being considered for the Veterans Preference.

Evaluation: Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applications will be accepted.

Residency Requirement: All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.

If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process, please contact the City of Chicago, Department of Human Resources, at 312-744-4976 (voice) or 312-744-5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago Department of Human Resources

Rahm Emanuel, Mayor Soo Choi, Commissioner

Please note, all positions with the City of Chicago close promptly at 11:59pm C.S.T. Applications for this position will be accepted until 11:59p.m. CST on January 24, 2018. No exceptions will be made.

Job Posting: Jan 11, 2019, 12:01:00 AM | Closing Date (Period for Applying) - External: Jan 24, 2019, 11:59:00 PM
BU: 02 | Salary: $52,776.00 ANNUALLY Pay Basis:Yearly