Position: Medical Receptionist
Part Time: Around 18-20 hours per week M-F afternoon in a busy medical office (Flexible and Potential for more growth and hours. )
Job Summary: Perform reception duties to ensure accurate patient account creation, maintenance, scheduling, and initiate and monitor patient flow throughout the wellness center.
Major Job Responsibilities:
Greet patients upon entry to the wellness center
Verify and load insurance and demographic information for new and existing patients
Review posted patient charges to ensure accuracy of billing to insurance companies
Collect co-payments, co-insurance as applicable
Load any new or updated patient information into computer system
Answer incoming phone calls
Retrieve, separate and distribute incoming faxes
Assist in patient scheduling and rescheduling needs
Work with staff to ensure timely patient flow throughout the wellness center
Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations
Ensure that all follow up appointments are scheduled
Send appropriate patient information to other physicians, diagnostic studies etc. for continuing care
Minimum Job Requirements:
Education: High School diploma or GED
Special Skills : Knowledge of insurances, clinic policies and procedures. Able to operate basic office equipment such as telephones, computers, copy and fax machines. Proficient in Microsoft Office Suite. Ability to examine documents for accuracy, completeness and upload in patient records. Verify demographics, insurance and co-payment information. Display the ability to input data regarding patients with accuracy. Demonstrate the ability to work effectively with co-workers under stressful situations. Provide communication to patients regarding appointments in a timely manner. Effective communication with practitioners, patients, public and co-workers is required. Basic understanding of medical terminology.
Experience: Two years experience in a medical or physician’s office required. Additional appropriate education may be substituted for minimum experience requirement.
This is a general description of required duties and responsibilities performed. Other duties may be assigned.
Job Type: Part-time
Salary: $12.00 to $15.00 /hour