Since 2004, Sequence Health has offered a wide breadth of innovative patient engagement and patient management solutions to help optimize operational efficiency, elevate brand awareness, and grow physician practices and healthcare businesses. We are a small, high growth healthcare IT and marketing services company offering a fast-paced, entrepreneurial work environment.
The Remote R.N. Telehealth Triage Nurse role functions as a resource and provider of medical management for our clients' patients - utilizing telephonic interaction (VOIP) as the mode of delivery. The Triage Nurse facilitates caller’s access to appropriate level of care based on approved protocols, by assessing needs, offering clinical options and referral to urgent care facilities, if appropriate.
CORE COMPETENCIES, DUTIES AND RESPONSIBILITIES
Answer inbound calls from Patients
Place outbound calls to Patients per approved protocols
Assess and document in EMR Client’s concerns
Advised Client per Approved Protocols
Fully document Phone encounter
Communicate with Health Care Provider through approved methods as needed.
Registered Nurse with unencumbered Licensure in a Compact State or the State of Nebraska (or willing to obtain Licensure)
Current demonstration of clinical proficiency
Demonstrates excellent written and oral communication skills
Demonstrates Excellent Critical Thinking and problem-solving skills
Demonstrates Ability to make sound judgments in emergency situations
Demonstrates Ability to work within approved procedure and clinical guidelines
Demonstrates Ability to interact with multiple and diversified consumers
Electronic Medical Record Experience
Ability to use windows-based computer software
Ability to hear in normal range and wear a headset / ear piece
Good visual acuity to read computer screens, scripts, forms etc.
Sits 100% of the time when taking calls
Registered Nurse with unencumbered Licensure in a Compact State or the State of Nebraska
5 years Clinical Experience
Licensure in a Compact State or the State of Nebraska
Experience in Telephone Triage, OB/GYN, Emergency Medicine, Adult, Pediatric, Orthopedic, Ambulatory Care, Home Health, or ICU preferred
Ability to work occasional weekends
Private HIPPA compliant office