Operations Supervisor - Transportation

LSG Sky Chefs--Airline Catering - O'hare International Airport, IL (30+ days ago)3.7

Indeed Hire has partnered with LSG Sky Chefs to locate an Operations Supervisor for their transportation department at the O'Hare International Airport in Chicago, IL. The Operations Supervisor in the Transportation (Customer Service) department will be responsible for the logistics of our finished product and fleet of trucks as they load, deliver, and unload equipment and product to hundreds of flights per day.

The Supervisor will supervise 40-50 drivers, ensuring appropriate levels of productivity, quality and safety are maintained in this high volume, fast turn, Just in Time environment. LSG Sky Chefs is a Lean/Six Sigma facility. The Supervisor will communicate and collaborate with other departments, systems, the airport, and the customer in an environment where timelines must be met, and last minute changes are probable.

Supervisor Responsibility

  • Supervise daily transportation department activities
  • Conduct daily work group meetings
  • Manage allocated labor to maximize productivity
  • Schedule and control employees to meet labor productivity and overtime targets
  • Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United States Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
  • Document and follow up on all department processes in order to implement improvements
  • Conduct daily safety audits (A1s)
  • Ensure compliance with customer specifications, quality standards, FDA, HACCP and other regulations
  • Ensure on-time and accurate production and/or catering of all flights
  • Monitor and ensure compliance with ramp safety regulations
  • Conduct daily manpower planning and adjust as necessary to ensure efficient allocation of labor


  • Ensure that the area of responsibility is properly organized, staffed and directed
  • Guide, motivate and develop the subordinate employees within the Human Resources Policy
  • Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
  • Make the company's values and management principles live in the department(s)
  • Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
  • Participate and support company sponsored initiatives such as GQS, HACCP, Lean Manufacturing, Employee Safety and CBase

Required Skills:

  • Bachelor's degree or equivalent knowledge required
  • In addition, one to three years of related transportation work experience in a supervisory role required (fleet management, supervision of drivers, dispatching, warehouse operations and/or related fields
  • Ability to develop and lead others to obtain desired results & achieve budget
  • Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
  • Proven analytical and leadership skills
  • Strong interpersonal and communication skills
  • Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking
  • Good knowledge of Microsoft Office and Windows-based computer application

Successful candidates must be able to work in a fast-paced, intense work environment, under time pressure and changing priorities; ability to multi-task, take initiative and address work challenges, flow of work and personnel issues effectively; must possess excellent communication skills, leadership and managerial qualities; must be adaptive and perform under pressure with the ability to deliver results and assure airline customers receive exceptional customer service.

Job Type: Full-time


  • control the cost budget: 3 years
  • supervisory: 3 years
  • transportation: 3 years
  • FDA: 3 years
  • labor productivity: 3 years
  • Hazard Analysis and Critical Control Points (HACCP): 3 years
  • daily safety audits (A1s): 3 years


  • Bachelor's


  • Chicago, IL

Required work authorization:

  • United States


  • Morning
  • Mid-Day
  • Evening
  • Graveyard