- High School Diploma or GED
- EPA Certification
- Driver's License
- Journeyman License
Position Description Summary:
Provide HVAC installation, repair and services.
Provide service calls to customers in their homes.
Utilize customer service and satisfaction training to educate and assist customers in choosing service, products and finance options.
Must be goal oriented, self-starting and energetic.
Willing to pursue and participate in continuing education.
Must be able to complete all areas outlined for this position in a satisfactory manner.
Achieve and maintain an acceptable efficiency rating.
Achieve sales revenue goals.
Follow through on all calls, call backs and proposals.
Complete all paperwork in a timely manner.
Accurately report all times worked, including dispatch, arrival, completion, travel and stand-by.
Be prepared to be dispatched at the start of each day, in uniform, with all necessary tools and supplies.
Attend and participate in all meetings, training and coaching.
Keep up to date with all products offered by the company.
Cooperate with all departments and personnel including Dispatch and Customer Service.
Maintain a customer satisfaction rating.
Maintain all company tools and equipment in like new condition.
Maintain the appearance of company vehicle high standards at all times.
Maintain regular maintenance items for company vehicle.
Maintain adequate stock in vehicle at all times.
Abide by all traffic laws while operating company vehicle.
Follow all company uniform policy and dress codes.
Always work in a safe manner.
Report all unsafe conditions to the Safety Director.
Abide by and follow all purchasing policy for material and supplies.
Train, teach and help any helper, apprentice or installer on every opportunity.
2+ years of HVAC Experience
Complete knowledge of current HVAC codes and apply them.
Be confident in his/her abilities and the company.
Able to work with inspectors, suppliers and co-workers.
Able to draw diagrams
Requires: sitting, walking, and kneeling.
Must have full use of hands, feet and fingers to handle and feel objects and use tools and equipment.
Must be capable of bending, reaching, and crouching.
Must have command of all five senses: sight, hearing, touch, smell and taste.
Vision abilities: close vision, depth perception, and the ability to adjust and focus.
Hear and speak well enough to conduct proper business conversation.
Able to lift up to 35 pounds.
(Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)
Education / License:
Ability to obtain High school diploma or equivalent.
Ability to obtain EPA Certification.
Ability to obtain Kentucky journeyman license.
Must have and maintain a valid driver’s license.
Working indoors and outdoors in various climate conditions ranging from very cold with rain to very hot and humid.
Locations include: attics, crawl spaces and other confined locations.
Noise level in the work environment is usually moderate to high.
This position deals with aggressive personalities in a highly competitive industry and will be stressful.
Must maintain a close working relationship with other members of the staff.