Operations Coordinator

HMSHost - Clyde, OH (30+ days ago)3.3


Job Description

Summary: The Operations Coordinator is crucial to the efficient operations of the travel plazas. This position is responsible for supporting the District Director behind the scenes by providing a variety of administrative services. This position focuses on supporting recruitment and new hire processes, utilizing multiple systems to process changes to a variety of records, performing clerical accounting tasks, coordinating processes and initiatives, and resolving general questions related to pay, policies, and procedures. Additionally, this position serves in an operations capacity as necessary and performs all duties as assigned. This is a non-exempt position and typically reports to the District Director, depending on local requirements.Essential Functions:•Interacts with associates in a professional and pleasant manner to answer and resolve administrative questions related to pay, policies and procedures, and/or distribute work related documents, materials, and information.•Compiles, files, maintains, and safeguards employment, benefit, pay change, informational and other confidential documents and records in accordance with company policy.•Provides administrative support for recruiting activities and initiatives, including, but is not limited to posting job openings, attending career fairs, coordinating interviews, and generating offer letters for hourly associates. Administers pre-employment screening.•Coordinates and assists with the new hire process, including assisting and ensuring new hires properly complete on-boarding paperwork, submitting and processing paperwork with appropriate persons, creating new employee files, coordinating orientation, and supporting training efforts.•Coordinates confidential HR investigations.•Performs general administrative functions including, but not limited to, generating reports, processing changes to employee records in HRMS systems, completing logs and checklists, processing required forms and worksheets, and maintaining data, forms, and documents.•Performs clerical accounting functions such as creating receiving sheets, tracking invoices, inputting invoice documents, and accounts payable•Assists with planning and executing associate engagement activities•May serve in an operations capacity as necessary and directed by management, including operating a POS terminal

Additional Info

Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Requires High school diploma or general education development (GED) diploma
  • Requires knowledge of word processing, spreadsheet and data base software
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • Requires basic keyboarding or other repetitive motions