Consistently provide high levels of customer service while consulting customers in person at our shipping & receiving service desk or via phone or via email.
Receive, count and verify all incoming packages and mail, notating damage and discrepancies.
Process, sort, and stage packages and mail for pick-up and delivery.
Inspect deliveries for suspicious shipments.
Ensure the accurate sorting and delivering of all incoming packages and other shipments to the proper recipient
location through the tools provided.
Research mail, packages and other shipments addressed to unknown or unrecognized addresses.
Utilize handheld scanners to deliver packages and obtain proof of delivery signatures.
Pick up outgoing mail, packages and boxes, using cart or, for larger items hand truck or dolly.
Prepare and package outgoing items for proper shipping.
Prepare and process outbound courier shipments using computer or service provider's equipment.
Utilize postage machine to properly meter outbound mail.
Enter activity data in logs and maintain accurate records.
Assist in maintaining office supplies inventory.
Deliver office supplies and copy paper and stock conference rooms and print copy stations.
Have good working knowledge of mail and computer basics.
Completing other tasks as may be assigned by the Manager.
High school diploma or equivalent.
Must work well under pressure with minimal supervision.
Must be customer focused and display a professional demeanor.
Proficiency with Microsoft office applications and good communication skills required.
1-2 years prior facilities related experience.
Ability to carry out assigned tasks and projects to their completion.
Ability to identify and solve routine problems as they occur.
Ability to work as a member of a team with other departments.
Ability to work well with a variety of different individuals both inside and outside of the company.
Excellent oral and written communication skills.
Vendor management experience.
Must be able to lift up to 50 pounds.