Enriching the library experience for our customers by providing customer service that connects library customers to information, resources and services. The library paraprofessional works to engage the customer individually or in groups for library programming. Delivers information services (reference and readers advisory) to customers, using reference research technology and teaches information literacy.
Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Provides customer service and paraprofessional library work in a main library or library branch, which includes general reference, adult or children's programming.
Responsible for providing quality customer service, maintains level of efficiency and standards of service.
Performs work using analytical, organizational, and communicative skills to assist people in finding information and using it effectively for professional and personal use.
Plans and implements work activities and programming pertinent to the specialty area.
Uses an integrated online operating system, print and electronic resources to assist customers.
Prepares and submits regular and special statistical and other reports as requested.
Selects books and materials for customers as part of the school library partnership. Gathers books on a specific topic for teacher pickup.
Perform other duties as assigned or as may be necessary.
In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.
Completion of Bachelor's Degree and two (2) years library experience is required.
A comparable amount of education, training, or experience may be substituted for the minimum qualification
Knowledge of principles and practices of library science; library system organization; methods and techniques.
Knowledge of literature and reading trends.
Knowledge of an online, integrated library operating system, including knowledge of circulation functions, public catalog, and research functions.
Proficiency with a PC and software at the level necessary to successfully complete the tasks of the job is required. Proficiency with MS Word and Excel is required.
Knowledge of reference services, virtual reference services and databases.
Must possess and maintain a valid Florida Driver's License.
All employees must attend Seminole County Required Trainings.
Department Specific trainings per position may be required.
Ability to communicate library mission, services, and resources to the public; communicate effectively both orally and in writing.