Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.
Hours: This is a float position for the Anderson, Eastgate and Kentucky locations. The hours will range M-F from 7:30 am-6:30 pm with an occasional Saturday shift. Shifts will be set at least two weeks in advance. If shifts arise for different hours once the two-week schedule has been set, these new shifts will be offered to this PAR. If agreed upon, the two week schedule will be revised.
Employee Status: Full-time
Primary Function: Registration
Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities ofyourthe position.
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
- High school diploma or equivalent
- No directly related experience
Computer and Windows software application proficient. Keyboarding/typing/mouse proficient