Advisor

Adtalem Global Education - Downers Grove, IL (30+ days ago)3.3

Full-time

Opportunity at a Glance
Chamberlain University is experiencing continued growth and we are looking to add colleagues to our online Admissions team. This position will support Admissions for our online nursing degree programs.

Are you curious about people and learning about their goals and motivations in life? Do you believe that continuing education can positively impact a person’s life? Are you good at creating relationships, listening, and helping others reach their educational and career goals? Do you enjoy working in a team atmosphere, while also having accountability for your own accomplishments?

If you answered “Yes” to these questions, and have prior experience in recruitment, marketing, client services or consulting, the Admissions Advisor role might be the career for you! Our Admissions Advisors are the first point of contact for prospective students, so we are looking for engaging, warm, enthusiastic people who will quickly create meaningful relationships.

We hire colleagues who are passionate about the value of higher education, and who want to help our students take the first step in continuing their education.

Location: this position is currently located in our Naperville office but will be moving to our Downers Grove headquarters sometime this fall.

Responsibilities
The role of the admissions advisor is to reach out to individuals via phone; take incoming calls and place outbound calls to prospective students in a call center team environment.
Admissions advisors interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
During the interview advisors present information about the benefits of education and Chamberlain University, tailoring their message to the student’s needs, motivation, and career goals.
Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
By networking and building relationships with their students, admissions advisors identify and contact other prospective students.
Qualifications
Bachelor’s Degree or equivalent relevant experience.
A passion for higher education and the desire to help prospective students achieve their educational and career goals.
Enjoy interacting with prospective students over the phone, getting to know them to create a meaningful relationship.
Ability to craft well-written, compelling messages to our students and fellow colleagues.
Desire to work in a team and goal-oriented environment along with being internally motivated and the ability to work well independently.
Ability to work 1 evening per week; and an occasional Saturday (1 to 2 x per month)

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

INDEED1

Who We Are
The purpose of Adtalem Global Education is to empower students to achieve their goals, find success, and make inspiring contributions to our global community. Adtalem Global Education Inc. (NYSE: ATGE; member S&P MidCap 400 Index) is a leading global education provider and the parent organization of Adtalem Educacional do Brasil, American University of the Caribbean School of Medicine, Becker Professional Education, Carrington College, Chamberlain University, DeVry University and its Keller Graduate School of Management, Ross University School of Medicine and Ross University School of Veterinary Medicine. For more information, please visit adtalem.com.