Customer Service Representative

Brody Brothers Pest Control - Owings Mills, MD (30+ days ago)5.0

We are looking for a friendly and self-motivated individual to help serve our customers and community! This is a position that we have reserved for someone who is ready to listen and care for our customers, and because of this, we are looking for someone reliable AND personable! If you feel that you can use your punctuality and charisma to help with both customer satisfaction and retention, then we would love to get to know you!

Responsibilities will include:
Answering Phones & Following - Up with our Customers
Providing friendly, knowledgeable, and prompt support for customers - ALWAYS SMILING
Schedule Service Calls and aiding with Customer Concerns
Data Entry
Assist with maintaining Sales Targets
Manage Admin Requests and tasks
Respond to leads and referrals
Trust us when we say, the job entails a lot of things, but you will enjoy what you do, EVERY DAY!

Requirements will include:
Smiling, we love a friendly, down to earth attitude
High school degree or equivalent
Excellent Phone Etiquette
The desire to work as part of team! - If one person fails, we all fail
The desire to grow with a company - we want you here, forever! - Help us, help you!
Listening, problem analysis and problem-solving skills
Great communication with other people
We are looking for someone who is reliable, dependable, honest and friendly! We require a background check and a drug screen, so make sure you can pass those things as well! Most importantly, we are looking for personality! If you think you fit the bill than check out the awesome benefits included in the position below and apply! We are an Equal Opportunity Employer, EEOC that promotes diversity through a culture of inclusion and opportunity.

Ideally, we want someone who has experience in on the phone Sales, NOT cold calling, but interactive, on the phone, SALES! - This is not required but is desired, among candidates.

Brody Brothers Standard Benefits:
Stable Industry Full time, year round Employment Opportunities
40+ hours a week
Above Industry Pay (Non-commission based)
Paid Overtime
Paid time off including: Holidays, Vacation Days and Personal Days
Company Matched Retirement Plan
Job Referral Bonus Program
CareFirst Healthcare: 3 Options to choose from!
Medical, Dental & Vision Plans
Prescription Drug Benefits
Fully Paid Training!
Are you still asking yourself, "Why Brody Brothers?!"

Family Owned and Operated = Good 'ol Family Atmosphere
Fun to be around co-workers!
Over 33 years of uninterrupted growth
Paid Training and mentoring programs!
We focus on growing and promoting from within
Long Term Career
Angie's List Super Service Winners for 9+ Years
"Best of Baltimore Winners" By Baltimore magazine, City Paper and The Baltimore Sun!
Proud to be an Equal Opportunity/Affirmative Action Employer!
AND, we are just fun to be around