- Academic Advising
- Master's Degree
- Time Management
- Computer Literacy
- Computer Skills
Assistant Freshman Admissions Officer/Assistant Transfer and Graduate Admissions Officer (JID 8153)
Student Services Professional IV
Admissions and Records
Full Time / $5195 - $5650/mo.
CSUN's Commitment to You
CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.
About the University
One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing students of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.
About the Department
The Office of Admissions and Records exists to serve, support and empower students in pursuit of higher education, and foster engagement within the CSUN community. We are a resourceful, collaborative team, committed to cultivating inclusivity and respect to attain innovative results. Our vision: We pave the way: impacting the CSUN community for good one student at a time.
Under general supervision of the Associate Director of Admissions, the Assistant Freshmen Admissions Officer / Assistant Transfer and Graduate Admissions Officer is responsible for a high level of leadership for the Freshmen/Transfer and Graduate Admissions units within the office of Admissions and Records. The incumbent supports CSUN's comprehensive enrollment management plan, designed to advance the President's goal of student success; works closely with all department, academic support and outreach services to ensure students consistently receive excellent advising throughout all pre-admissions, admissions and orientation processes; is responsible for providing the operational framework and strategic direction for the day-to-day work on domestic undergraduate freshmen / transfer and graduate admissions; is responsible to train and assist staff to understand residency laws, addition and changes in residency and immigration law, clarification of changes and residency appeals; is responsible for: creation of electronic and print communications, training staff, conducting research, admissions exceptions, and problem resolution involving multiple campus contracts; collaborates extensively with prospective students, parents, high school/community college counselor partners, CSUN campus staff and administrators; and performs other duties as assigned.
Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related, is preferred. Equivalent to four years of progressively responsible professional student services work experience, which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A Master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience.
Knowledge, Skills, & Abilities
Expert knowledge of the policies, procedures and practices of freshmen/transfer and graduate admissions requirements or the ability to quickly acquire such knowledge; working knowledge of the policies, practices and activities of Student Services programs; working knowledge of the principles, problems and methods of higher education administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to: carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability and specialized skills to: reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and to recognize multicultural, multi-sexed, and multi-aged value systems and work accordingly. Work independently and in cooperation with Freshmen, Transfer, Graduate and International Admissions. Ability to present clear and concise information orally and in writing. Strong organizational and time management skills to maintain multiple responsibilities. Demonstrates an awareness and appreciation of the cultural diversity of the University community, and establishes and maintains cooperative and effective relations with University employees, students and the public. Must be computer literate (database, electronic mail, word-processing, and spreadsheet applications in a PC windows environment); must possess working knowledge of computers and student information systems. Strong written and oral communication skills, including public speaking skills.
Must possess strong interpersonal skills and the ability to adequately comprehend needs and convey information through both oral and written communication and demonstrate the ability to establish and maintain professional relationships with coworkers, faculty, staff, students and the campus community. Demonstrates a willingness to assist students, the 1=1eneral public, and fellow employees as needed for the office functioning over the annual Admissions and Records processing cycle.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. May require occasional travel.
Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
Pay, Benefits, & Work Schedule
The university offers an excellent benefits package.
The salary range for this classification is: $5195 - $7411 per month.
The anticipated HIRING RANGE: $5195 - $5650, dependent upon qualifications and experience.
HOURS: Full Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday.
REG: This is a Regular position with a one-year probationary period.
This position is a sensitive position as designated by the CSU.
A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.
The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
How To Apply
Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.
Applications received through March 18, 2019, will be considered in the initial review and review of applications will continue until position is filled.
In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University.
For more detailed information on the application and hiring process, please visit the link below:
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.