Position: Intake/Family Coach Supervisor
Supervisor: Director of Services and Operations
Safe Families for Children is a movement fueled by thousands of families who practice biblical hospitality by surrounding families in crisis with caring, compassionate community. We are a nonprofit, volunteer movement that provides hope and support to families in our local communities. Located in 70 cities across the United States, United Kingdom, Canada, and beyond, we are motivated by compassion to keep children safe and out of foster care.
The Family Services/Family Coach Supervisor oversees and manages the family support program from referral & intake to the end of an assignment. This involves overseeing referral calls, assessment of families, identification of an appropriate Family Friend arrangement, assignment and supervision of Family Coach, and ensuring the team is equipped to support the family. Family Coach Supervisors provide the following: clinical/safety oversight of SFFC program implementation; supervision and training for SFFC volunteers as well as interns, development and maintenance of relationships with referral sources and provide emergency, on-call support to staff and volunteers in SFFC program at times.
- Responsible for supervising, training and supporting Family Coach and Host Family volunteers on all aspects of the hosting process, including being available on an emergency, on-call basis.
- Collaborate with Rock County Children, Youth, and Families staff.
- Information gathering and screening. Following up with referrals and screening them according to pre-determined risk thresholds, by telephone or in-person. Being friendly but discerning, obtaining relevant facts and information and building up a picture of the crisis situation.
- Responsible for completing home studies and clinical interviews of all host families and family coaches, approve/deny volunteers, and completion of paperwork from home studies.***
- Ensures Family Coaches help parents set goals and efficiently work to fulfill those goals.
- Assist with maintaining files for all Safe Families volunteers ensuring that they are complete with regard to all the necessary documentation.
- Participate in networking with local community resource providers to create a referral base and resource network.
- Responsible for quality of client care: to plan, develop, and administer programs such that basic, developmental, and therapeutic needs of clients in care are met.
- Develop and implement trainings for volunteer coaches and ongoing training for Safe Family volunteers and parents.
- Participate in tracking/reporting of information pertinent to program evaluation***
- Assist in the Safe Family selection, transportation, and placement of children into host family homes and other supportive services with Safe Family volunteers.
- Assist in the connection of Safe Families volunteers, local churches, and community members.
- Participate in all Safe Family staff functions, weekly meetings, and supervision.
- Participate in quality assurance/quality improvement activities.
- Participate in fundraising activities and other events to promote the Safe Families for Children movement.
***These responsibilities are carried out in conjunction with the program directors and church engagement personnel.
- Must be willing and able to support the mission of Safe Families for Children.
- Bachelor's degree from an accredited college or university in one of the following areas: Social Work; Psychology, Education, Nursing, or related social service field.
- Master's degree preferred.
- Certified Social Worker-Wisconsin; A temporary certificate will meet the requirements for initial employment when an individual meets all the qualifications for the permanent certificate except for passing the required examinations. https://docs.legis.wisconsin.gov/code/admin_code/mpsw/6.pdf
- Willing to work evenings and weekends as needed
- Experience working with at-risk children and families.
- Excellent communication skills conveying both compassion with struggling parents and credibility with referring agencies.
- Well organized; able to prioritize; manage time efficiently; work autonomously and from home.
- Ability to communicate effectively and work collaboratively with staff, volunteers, and community partners.
- Discreet in dealing with confidential / sensitive information.
- Must provide own transportation and willing to transport children as needed.
- Alert to issues of safeguarding and child protection.
- Previous supervisory experience, including recruiting, training, and mobilizing large groups of volunteers.
- Public speaking experience in a variety of settings including child welfare, faith communities, and collaborative networks
- Have an understanding of and implement health and safety responsibilities.
The applicant must submit a criminal background check, a child abuse and neglect screening, submit fingerprints and maintain a cleared status throughout employment. The applicant must have a clear motor vehicle report in order to transport children or families.
Job Types: Full-time, Part-time
Salary: $25,000.00 to $40,000.00 /year
- Supervising: 1 year (Preferred)
- Public Health: 1 year (Preferred)
- Child Welfare: 1 year (Preferred)
- On the road
- Multiple locations