- Bachelor's Degree
- Associate's Degree
- Computer Skills
What you’ll be doing...
Systems Assurance Engineer is responsible for overseeing the improvements, functionality, upgrades, maintenance and performance optimization of switching, data, routing, and peripheral equipment associated with the Mobile Switching Center (MSC). Systems Assurance Engineer is expected to perform his/her duties with minimum supervision and participate in cross-functional projects.
It is of utmost importance to work well with others, with high levels integrity, as an individual contributor, in a team environment.
Other duties include:
Oversee upgrades, improvements, testing and troubleshooting on voice and data network platforms.
Coordinate upgrades, improvements, optimization, testing, and troubleshooting of transmission facilities (fiber, Ethernet, OCn, T3, T1, and DSO).
Ensure system applications are at their peak performance.
Provide optimal customer service to both internal and external customers.
Provide network support to a varied user community in multiple time zones.
Update daily logs with site-specific information.
Compose clear and concise reports for system documentation.
Become expert in wireless voice and data system applications, troubleshooting, and problem resolution.
Ability to work and train comfortably in virutal environments (by phone, online, and video).
Responsible for the advanced installation, operation & maintenance of the data network elements, ensuring network integrity & quality at Mobile Switching Centers (MSCs) including building maintenance
These networks include but are not limited to LTE elements, routers, multilayer switches, & Ethernet backhaul. Responsible for troubleshooting, upgrading, administering these platforms & multiple vendor systems; maintaining system, element & platform applications; & providing support to a varied user community; updating daily logs with site-specific information, and composing clear & concise reports for system documentation.
Equipment that this position is responsible for includes but is not limited to:
SAP equipment both systems & data elements: PGW, SGW, MME (Distro only)
VCP / eNSE support
SR / CSBC
FEX / NAC
VCP Application Configuration & Support
Routers & switches
Transport: Ethernet Backhaul, lit/dark fiber
AC/DC Power Plant Equipment
HVAC oversight and management
Generators oversight and management
DSO / NNO / VZB support (P, PE, Brocade, Firewall, ISP links, EDN & COIN links, VCP, eNSE, MSE)
Expected to perform work with minimum supervision & participate in cross-functional projects, as scheduled.
What we’re looking for...
You'll need to have:
Associate’s degree or two or more years of work experience.
Three or more years of relevant work experience.
Knowledge of data networking protocols including TCP/IUP, OSI, OSPF, BGP, MPLS, BFD, SIP and other LAN/WAN protocols.
Knowledge of data transmission facilities such as 1G, 10G, 100G & native Ethernet & SONET
Willingness to work on-call rotation and rotational night shift work (overnight).
Even better if you have:
Certifications such as CCENT, CCNA or CCNP.
Experience in AD/DC power systems, HVAC, dark fiber, Nokia/Lucent CDMA, Ericsson LTE, Fuji DACS, Comverse voicemail platform, Linux, OpenStack, Containers, SDN / NFV.
General knowledge in the use of electronic test equipment.
General knowledge of transmission facilities (dark and lit fiber services, Ethernet, OCn, T3, T1, and DSO).
General Knowledge of routers and firewalls.
Intermediate training inthree or moreof the following areas: data networking & communications, wireless technologies, digital communications, operating systems & applications, telecommunications and/or power distribution.
Training or experience intwo or moreof the following areas:
operating systems and applications
networking or router support
working knoweldge of AC and DC power rectification and battery systems
Programming & computer skills with emphasis on applications.
Positive, self-motivated, engaged team player who has demonstrated success collaborating across teams.
Detail oriented and thorough; possess troubleshooting skills and the ability to multitask in a fast paced environment.
Ability to respond well to stressful situations and think creatively to find solutions to problems.
When you join Verizon...
You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.