Senior Systems Engineer/Team Lead

Blue Cotton Tech Services - Alexandria, VA

Full-timeEstimated: $83,000 - $110,000 a year
SkillsBenefits

Management Requirements:

  • Account Administration
  • responsible for multiple clients; ensuring good health of account and maintaining open communication with point of contact
  • ensuring systems/infrastructure are proactively maintained and monitored
  • verifying service requests are satisfied in a timely manner
  • providing direction for field techs in servicing account
  • keeping documentation and standard operating procedures up to date

Technical Requirements:

  • Microsoft Server 2016/2019 proficiency experience
  • Microsoft Office 365 (Mail, SharePoint & Azure) Experience
  • 5+ years Windows Systems Administration
  • Virtualization (Hyper-V/VMWare) experience
  • Networking Experience including but not limited to VLAN setup/maintenance, firewall configuration and VPN Site-to-Site networking

Desirable:

  • Apple Mac experience (help-desk support)
  • Cisco experience a plus-Compliance (SOX, PCI) experience a plus
  • Experience migrating to cloud services (SharePoint, Exchange, Virtual Servers)
  • Data Center management experience a plus
  • Outstanding communication skills (both external facing to clients and internally with team)

Your tasks would include:

  • Account Management
  • Project Management
  • Network/Systems design and assessment
  • Switching, Firewall, VPN/setup maintenance
  • Windows Server (2016/2019) Administration
  • Microsoft Exchange/Office 365/Azure Administration
  • Server and Cloud Migrations
  • Willingness to work on high level/complex issues as well as break fix work when needed
  • Effectively articulating repair/resolution options to potentially non-technical users
  • Work well on a team, engaging in knowledge sharing and backup support for other engineers

Job Type: Full-time

Benefits Summary

PTO – 2 weeks annually*

Health Insurance – 85% coverage of individual plan*

Cellphone reimbursement

Mileage reimbursement

Profit Sharing (new plan in place for 2020)

Spot Bonuses

401K (slated for Q12020)

Continuing Education Allowance

Tuition Reimbursement*

Stipend for professional development

In addition to PTO, six paid Holidays plus two floating holidays

Personal Volunteering PTO days

Charity Donation Matching

Relaxed dress code

Telecommuting/Work from Home*

Summer Fridays*

Employee referral program*

Job Type: Full-time

Experience:

  • Technical Support: 5 years (Required)

Location:

  • Alexandria, VA (Required)

License:

  • Driver's License (Required)