The Vice President of Strategy is responsible for assisting the Chief Executive Officer (CEO) and Chief Strategy Officer (CSO) with developing, communicating, executing, and sustaining JourneyCare’s strategic priorities. This position is responsible for facilitating JourneyCare’s leadership team and Board of Directors in developing a portfolio of strategic initiatives to achieve JourneyCare’s long-term goals. This individual also works collaboratively with agency leadership to translate the strategic priorities into actionable and measurable plans and oversees plan execution.
The VP of Strategy provides strategic direction and oversight to the contracting function, working to secure optimal reimbursement and protect JourneyCare’s interests in contract negotiations and oversees contract management activities.
The VP of Strategy position will be located out of our Glenview, Illinois office.
Work collaboratively with the senior executive team, executive leadership team, strategic planning committee and Board to develop JourneyCare’s business strategy and strategic priorities
Develop and maintain a framework and process for strategic decision making
Identify and evaluate new strategic opportunities
Work with external advisors in the evaluation and execution of strategic opportunities
Oversee periodic review and refresh of strategic priorities and their translation into actionable and quantitative plans
Monitor execution of the strategic plan
Ensure department/functional strategic plan projects align to JourneyCare’s strategic priorities
Facilitate strategy meetings with the Senior Executive Leadership Team, Executive Leadership Team and the Board strategic planning committee
In collaboration with leadership mobilize and manage teams of individuals charged with executing strategic initiatives
Act as a resource and coach across an organization to increase understanding of and alignment to JourneyCare’s strategic direction and plan
Collaborate with Vice President of Marketing and Communications to communicate JourneyCare's strategy internally and externally to employees, donors, partners, suppliers, and contractors as appropriate
Contracting and Network Development
In collaboration with the Chief Financial Officer (CFO) develop and maintain a comprehensive set of business contracting rules that identifies contracting parameters including preferred terms, acceptable terms, required terms and unacceptable terms
Develop policies and standard operating procedures related to contracting and provider relations activities
Identify contracting opportunities by strategically approaching the payer and provider communities after prioritizing the agency’s needs both quantifiable and qualitatively
Analyze contracts in relationship to business contracting rules and financial and operational impact
Negotiate provider agreements as required to successfully meet the needs of patients and families and the agency
Direct the contracting process from investigation through execution, ensuring consistent and timely issue resolution, follow up and follow through
Negotiate and complete contract modification and extensions as needed
Direct implementation of new contracts with relevant staff
Oversee maintenance of the contract database to facilitate billing, claims payment, provider selection for service provision, ongoing communication with partners, compliance monitoring and reporting
Ensure the agency has standard clauses and template contracts, service agreements and memoranda of understanding for appropriate service categories (commercial insurance, hospital, nursing home etc.)
Ensure all contracts are in compliance with Medicare and Medicaid requirements and all applicable local, state and federal regulations
Leadership and Supervision
Build highly effective teams that demonstrate consistently exceptional performance and are key resources to the agency
Set goals, objectives, staffing and work standards and monitor performance against standards
Act as a resource and support to staff, removing barriers to effective performance
Ensure annual review of all department staff positions
Ensure staff members are cross-trained and procedures are documented
Evaluate performance of departments and staff on an ongoing basis through written and verbal feedback, recognizing positive performance and counseling/conducting corrective actions for performance that does not meet expectations
Ensure that job responsibilities of direct reports are defined and understood
Support organizational efforts focused on continuous improvement
Participate in Quality Committee activities as needed
Identify issues as they related to process improvement and customer satisfaction
Maintain ongoing involvement and follow through with system improvements
Ensures that the contracting process, policies and workflows are optimally designed to maximize efficiencies and to reflect industry best practices
Maintain current knowledge of organizational policies and procedures, federal and state policies and directives, and contracting and provider relations standards and best practices
Bachelor’s Degree in Healthcare Administration, Business or related field required. Master’s Degree preferred
Valid Driver’s License required
Valid Auto Insurance required
10 years demonstrated experience in business strategy development and execution.
Experience in healthcare environment required and hospice environment a plus
Experience with laws, regulations and compliance affecting the healthcare industry
Demonstrated knowledge and experience in health care accrediting and regulatory agencies (including CMS/Medicare and DHFS/Medicaid), health care delivery models, health care policies, financial reimbursement models and insurer/HMO/PPO operations
Demonstrated knowledge and experience in managed care contract terms, , health benefit design, provider relations and contracting relationships unique to insurance, managed care and health care industries
Business acumen and budgeting/ financial management experience
Computer skills (Word, Excel, Access, PowerPoint, e-mail, internet), voicemail
Computerized contract management and database systems
JourneyCare is the combine organization of Horizon Hospice & Palliative Care, JourneyCare, and Midwest Palliative & Hospice CareCenter. The three organizations came together in 2015 to provide greater services to more patients and families across 10 counties in the Chicago area and northern Illinois. We offer more than 100 years of combined expertise, providing palliative, supportive and end-of-life care, and helping people facing serious illness live life to the fullest, with dignity and without pain, on their own terms.
JourneyCare is growing and seeking world-class, compassionate professionals who are highly skilled, possess superior interpersonal skills and make a commitment to our culture of excellence. Join our team of physicians, advanced nurse practitioners, registered nurses, social workers, chaplains, and certified nursing assistants, along with more than 1,100 volunteers, as a trusted resource for care and support.
Our services include:
Adult hospice and palliative care
Pediatric hospice and palliative care
Five hospice CareCenters located in Arlington Heights, Barrington, Chicago, Glenview and Woodstock for those who require short-term, around-the-clock medical oversight
Integrative therapies that include pet therapy, music therapy and music-thanatology, aromatherapy, art, massage and compassionate touch
A comprehensive grief support program
Jewish Care Services
We Honor Veterans Program
A broad range of volunteer opportunities
Your Life . . .
Working for JourneyCare is more than a career choice. Many of our team members will tell you it’s a calling that changed their lives.
JourneyCare has cared for generations of patients and families facing serious and life-limiting illnesses, providing comfort, peace and well-being.
We are committed to be the employer of choice by offering:
A comprehensive benefit-package
Continuing education and generous tuition reimbursement
A supportive, collaborative and fun work environment
Your Path . . .
Our Care Teams are committed to making each day the best it can be for our patients and families while enriching the lives of those we serve.
Join our Journey!
For more information apply online at http://www.journeycare.org and explore career opportunities with us.
Keyword: Executive Leadership, Strategic Initiatives, Healthcare