Full Job Description
The incumbent reports to the Director, Workforce Relations and Benefits, and is responsible for providing authoritative guidance and consultation to agency employees, former employees, annuitants, survivors, and eligible family members regarding Federal and DFC specific wellness and benefits programs that include, but are not limited to: retirement, life insurance, health benefits, Thrift Savings Plan (TSP), workers compensation, work life programs, reasonable accommodations, telework, etc.
Serves as an expert and technical authority in the administration of the agency retirement and benefits programs. Interprets policies and determines the effect on program needs.
Provides the full range of customized employee benefits counseling and assistance services, which includes, but is not limited to, retirement (CSRS/FERS/TSP), health and life insurance, death and survivor benefits, debt and overpayments, long-term care insurance, military service and other creditable service.
Determines the intent of legislative changes and new benefits programs and develops agency policy, procedures and directives to reflect these changes and new programs.
Provides expert advice to employees and managers in all aspects of retirement including optional, disability, discontinued service, etc., and the interrelationship of each to other systems such as workers' compensation, social security, and TSP. Calculates annuity estimates.
Counsels employees individually and designs and conducts classes concerning retirement options, eligibility requirements, health and life insurance, and Thrift Savings Plan issues and other benefits programs.
Provides advice on benefits procedures, forms, eligibility requirements and coverage. Computes benefits and processes actions to completion, advising appropriate HRM and other agency staff of pending actions.
Coordinates open seasons and enrollment periods for benefits, prepares and distributes guidance and relevant materials, and ensures maintenance of adequate supplies of related benefits materials, announcements, and forms. Responds to complex benefits questions.
Manages DFC's WorkLife Wellness Programs to include: Child Care Subsidy, Fitness Center, Annual Health Screening; etc. Ensures DFC employees are aware of the various DFC specific Wellness Programs by developing and distributing literature, policies, procedures, reminders, etc. Researches best practices in Government and recommend implementation in DFC as determined appropriate.
As the reasonable accommodations program manager, researches and writes program guidance or directives in accordance with law, regulation, executive orders, DFC or other controlling guidance.
Serves as the designated point-of-contact for processing and managing data necessary for complying with Workers Compensation program requirements for workers with occupational injuries or illnesses. Assists supervisors in providing injured employees with alternative work assignments or creating light duty or restricted duty assignments whenever possible for injured employees.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
0201 Human Resources Management
Conditions of Employment
US Citizenship is required
Suitable for Federal employment, determined by background investigation
Selective Service registration required for male applicants, unless exempt
Status candidates must meet time-in-grade
You must possess at least one year of specialized experience that is equivalent in difficulty and complexity to the GS-13 level in the Federal service. Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. Specialized experience for this position includes:
Managing federal retirement and benefits programs including providing the full range of customized employee benefits counseling and assistance services, which includes, but is not limited to, retirement (CSRS/FERS/TSP), health and life insurance, death and survivor benefits, debt and overpayments, long-term care insurance, military service and other creditable service;
Providing expert advice to employees and managers in all aspects of retirement including optional, disability, discontinued service, etc., and the interrelationship of each to other systems such as workers' compensation, social security, and TSP and calculating annuity estimates;
Analyzing operational effects of new or existing regulations in the areas of federal benefits, retirement, workers compensation and worklife programs, and developing procedures and processes; and
Managing the processing of all benefits and retirement personnel actions, adhering to requirements set forth by the Office of Personnel Management.
Applicants must meet all eligibility and qualification requirements no later than 30 days after the closing date of this announcement.
TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b).
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.
This job does not have an education qualification requirement.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must:1) meet CTAP or ICTAP eligibility criteria;2) be rated well-qualified for the position with a score of 85 or above; and3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp).
Appointment Authorities: For more information on appointment authority eligibility requirements:
Persons with Disabilities-Schedule A
Special Hiring Authorities for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities
OPM Interchange Agreement and Other Miscellaneous Authorities
Telework Suitability: The duties of this position is suitable for telework. The selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.
Stipulations of Employment: Selection may require completion of a 1-year probationary period.
Work Schedule: This position allows for a flexible work schedule.
Miscellaneous: DFC uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_InformationThis vacancy announcement may be used to fill similar positions within 90 days.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Benefits and Payroll Processing
Background checks and security clearance
Drug test required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
To apply for this position, you must provide a complete Application Package which includes:
Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed.
SF-50 or DD-214
Other supporting documents:
Current/Former Career/Career-Conditional Eligible: Your most recent non-award Notification of Personnel Action (SF-50 or equivalent) showing that you are/were in the competitive service, as well as the highest grade (or promotion potential) held, on a permanent basis
SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
Non-competitive appointment authority documentation, if applicable
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal)
Last performance appraisal
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.To receive selection priority for this position, you must:1) meet CTAP or ICTAP eligibility criteria;2) be rated well-qualified for the position with a score of 85 or above; and3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Federal employees - Competitive service
Current or former competitive service federal employees.
Individuals with disabilities
Peace Corps & AmeriCorps Vista
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Clarification from the agency
You may apply if you are a Status Candidate (Merit Promotion, VEOA, Land Management Eligible) and/or a Non-Competitive Hiring Authority Eligible (30% Disabled Veteran, Certain Military Spouse, Schedule A, Certain Peace Corps/VISTA Employee/Volunteer, Certain Former Overseas Employee, Foreign Service Employee, CTAP/ICTAP, Interchange Agreement Employee).