RN Care Coordinator (UMP Heart Southdale - Afib Center) - 1.0 FTE

University of Minnesota Physicians - Edina, MN3.6

30+ days ago
As the multi-specialty group practice for the faculty of the University of Minnesota Medical School, University of Minnesota Physicians has more than 950 physicians and 1,600 health professionals, providing clinical care in over 100 specialty and sub-specialty areas. Our mission is three-fold: delivering exceptional patient care, advancing medicine through research, and training the next generation of health professionals.

University of Minnesota Heart Care:
University of Minnesota Heart Care is a team of doctors, nurses and health care professionals committed to providing life-saving care to people with heart disease. Our heart specialists and their teams have been pioneering heart care research and innovative techniques used to treat heart disease for more than 60 years.

Position Summary:
Provides a deliberate patient and family centered partnership with the healthcare team that facilitates a seamless patient experience between the Inpatient and Outpatient settings. The Care Coordinator works to maximize the patient’s health outcomes and the patient experience by identifying patient and family needs, completing pre-visit planning, supporting the clinic visit and providing closure to the clinic visits. Works to develop and support a coordinated plan of care between visits to promote a smooth transition for patients and family across the healthcare continuum that instills a sense of trust and patient advocacy.

Minimum Qualifications:
Current MN RN license
Knowledge of specialty area
3+ years of clinical nursing experience, preferably within specific patient population group
Proven ability to function at highest level within scope of practice
Patient education and pro-active disease management experience
Excellent assessment and care coordination skills
Experience with an EMR
Keyboarding/computer skills
Strong customer focus to accommodate patients
Proven ability to follow protocol and specific care delivery expectations per sub specialty population

Preferred Qualifications:
Experience working with Cardiology preferred
BLS Certification
Specialty certification or training
Knowledge of case management
Patient advocacy experience
Previous inpatient care experience
Previous experience providing patient and family centered care and care coordination across the healthcare continuum
Excellent time management, prioritization, multi-tasking and organizational skills
Ability to work in multiple computer systems
Skilled in using EPIC
Effective coaching skills
Critical thinking skills
Ability to provide lifestyle and chronic disease/complex case management services
Ability to cross cover for peers as needed
Ability to build positive relationships
Ability to delegate appropriate tasks while functioning within a team based model
Flexibility, adaptability and teamwork
Motivational interviewing skills
UMPhysicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.