The Loss Prevention Business Analyst is responsible for identifying, distinguishing and analyzing multiple components of a problem and providing conclusions using high-level quantitative skills. Responsibilities include reviewing sales, operational and financial data, identifying trends, scanning business / industry trends and interpreting complex information. Loss Prevention Business Analysts typically take direction from Loss Prevention Managers, work cross-functionally and collaborate on assigned projects. Strong communication skills and cross-functionally partnering with all Loss Prevention teams and others throughout Home Depot is critical for the success of a Loss Prevention Business Analyst.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES:
Use quantitative skills to help drive projects and bring value to our Share holders.
Able to identify, distinguish and analyze multiple components of a problem, and then make conclusions.
Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.
Prepare and deliver insights and recommendations based on analysis.
Review sales, operational and financial data (i.e. data process modeling / analysis of problems, regression analysis).
Identify trends in merchandise lifecycle and conduct customer focus groups and analyze / synthesize findings. Interpret data based on specific knowledge of statistics and procedures used.
Provide input on forecasting based on knowledge of product and technology.
Provide input on strategy based on knowledge of industry and technology trends.
Provide customers with specialized information from a variety of resources.
Facilitate problem-solving sessions with multiple groups of people.
Synthesize findings from analysis and make verbal / written recommendations to upper management. Ability to draw conclusions from store and customer data.
ENVIRONMENTAL JOB REQUIREMENTS:
Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
The warehouse environment can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes
Floors around work area may become slippery during wet weather conditions
May have to handle merchandise and work with tools with sharp edges
Passing forklifts emit gas fumes
Tools, supplies and related merchandise may contain hazardous materials
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE: 2
PHYSICAL JOB REQUIREMENTS:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Bachelors Degree preferred
Three years of retail and/or loss prevention experience preferred
Knowledge of Windows based systems including Word, Project, Access and Excel Excellent analytical and problem solving skills
Strong verbal and written communication skills
Quantitative Analysis skills
Experience running a Front-End; managing cashiers, POS systems, and check-out accuracy
Experience running a customer service desk; managing customer orders, overseeing the pick-up and/or returning of Special Order Product, deliveries, etc.
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:
Delivers Results: Sets challenging objectives and communicates clear expectations; demonstrates a clear bias for action and a sense of urgency on priorities; takes ownership of success/failures of initiatives and processes. Acts
Strategically: Understands and uses financial indicators/metrics to measure the performance of his/her business unit/function and the business as a whole; plans strategically to create growth, improve financial performance, and gain competitive advantage.
Drives Excellence: Sets and communicates high standards for achievement; holds Associates accountable for performance; uses sound judgment and makes good decisions in a timely manner.
Excels in Customer Service: Treats internal customers (Home Depot Associates) with the highest level of responsiveness; listens to what Associates have to say and values what they know about The Home Depot. Inspires Achievement: Passionate about The Home Depot and his/her role in the business; energizes Associates about the future and their role in the success of the business.
Lives Integrity: Demonstrates behaviors and work styles that are consistent with The Home Depot values; stands up for what is right in the face of opposition at any level; makes decisions based on accurate information; is always honest and trustworthy.
Builds Relationships: Forms and maintains effective partnerships across organizational boundaries to share information, improve decision making and leverage capabilities; generates a welcoming environment for all customers, associates and business partners.
Creates Inclusion: Champions the value of each individual' s contribution, knowledge, skills and abilities; seeks out and uses diverse inputs and contributions to ensure a quality outcome.