This vacancy is for a Clerk position at the Chicago Regional Census Center located in Chicago, IL.
This a NON-BARGAINING unit position.
A trial period may be required.
Relocation expenses will NOT be paid.
The individual selected for this position will:
Perform administrative activities such as following up on requests for information, ensure the correct material is provided, and distribution of office materials and incoming mail. Maintain correspondence files.
Monitor personnel/payroll processing activities, resolve and recommend corrective actions using an automated system.
Communicate with internal and external customers, answer inquiries regarding office procedures, respond to multiple customer demands.
Create memoranda and correspondence, review for accuracy and procedural compliance on personnel and payroll documentation based on rough drafts or verbal instructions.
Use office automation software such as database or spreadsheet to enter, revise, sort or calculate, and retrieve data; graphics software to provide graphic symbols, charts and graphs.
Operate various office machines such as the copy machine.
Job family (Series)
0303 Miscellaneous Clerk And Assistant
Clerks, Office, General
General Office Clerks
Office Clerks, General
Conditions of Employment
Suitability/Background Investigation for Federal employment.
Registered for Selective Service if applicable. (www.sss.gov)
Must be 18 years or older to be hired.
Applicants must meet all qualification requirements by the closing date of this announcement.
Applicants are responsible for ensuring that the application submitted clearly indicates that they meet the qualifications listed below.
All applicants must be able to type 40 words per minute with 3 or fewer errors in a five-minute sample to be minimally qualified for this position.
To be eligible at the GG-4 level, you must have: at least one year of general experience; general experience is defined as progressively responsible clerical, office, automation or other work that indicates the ability to perform the duties of a student trainee (clerk - office automation). Examples of general experience include: producing, storing, retrieving, and printing documents using word processing hardware and software; sorting, calculating, and retrieving information from electronic databases or spreadsheets to produce reports, charts, and graphs; answering office telephones and referring calls to appropriate staff; sorting, filing and retrieving materials in alphabetical, numerical or chronological order; operating a copying machine; collating and stapling materials.
Two years of education above the high school level or a combination of both general experience and education as explained below. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
To be eligible for the GG-05, you must have one year of experience at a level of difficulty and responsibility equivalent to the GG-04 in the Federal service. Specialized Experience for this position includes: Experience in using computers for word processing, databases and automated systems for programmatic information, action item tracking, and document control. Experience using office machinery such as printers, scanners, fax machines, copiers etc.
Successful completion of a full 4-year course of study in an accredited business, secretarial or technical school, junior college, college or university may be substituted for the required experience for the grade 05. Equivalent combinations of successfully completed post-high school education and experience may be used to meet qualifications.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
30% or more disabled veteran
Person with Disability
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office at 301-763-4060. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339. The decision on granting reasonable accommodation will be on a case-by-case basis.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.
How you will be evaluated for preference eligibility:
Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed.
Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).
The scored occupational questionnaire will evaluate you on the following competencies at the full performance levelof this position (FPL 5):
Knowledge of the Regional Census Center's (RCC) organization and functions in order to perform clerical activities within the office.
Knowledge of automated personnel and payroll systems.
Ability to communicate or answer inquiries regarding office procedures and/or other work related information to individuals in person, over the phone and in writing.
Skill in working with computer software programs such as; PowerPoint, Microsoft Word, Microsoft Excel, Mapping Programs such as; Google Maps, MapQuest etc.
Ability to type and review documents for accuracy, written in the proper format, and procedural compliance.
For more information on category rating, please go to:
We recommend that you preview the online questions for this announcement before you start the application process.
To preview questions please click here .
Background checks and security clearance
Q - Nonsensitive
Drug test required
A complete application consists of the following:
Resume showing relevant experience; cover letter optional . Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and, if you are registered with the Selective Service System, if you are a male born after 12/31/59.
Your medical documentation should distinguish between disabilities that are temporary or transient versus disabilities, which are chronic, permanent, on-going, or unresolved with no end in sight.
Veterans' Preference Documentation:
Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214, Member 4 copy, stating disposition of discharge or character of service; Veteran’s Administration letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to Fedshirevets
Education Documentation :
If this position requires proof of higher education or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also includes Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM Education Definitions for more information.
You are not required to submit official documents at this time; copies are sufficient.
You will not be considered if you fail to provide all required, applicable documents.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website DOE . You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application.
Failure to provide all of the required information and applicable documents may result in an ineligible rating or result in lost consideration.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .
Census Bureau offers a comprehensive benefits package. Explore the benefits offered to most Federal employees at https://www.usa.gov/benefits-for-federal-employees .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.