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With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.
We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.
From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.
CDK Global is hiring a full-time Professional Services / Accelerator Consultant!
This is a field based position that will require up to 90% travel annually. Travel is Monday through Thursday/Friday on a weekly basis.
. Automotive dealership industry experience - CDK Fixed Operations expertise
. 2+ years of hands-on experience using CDK Service and/or CDK Drive products
. 5+ years of experience working onsite in a retail dealershp environment using CDK Service and/or CDK Drive
. Subject Matter Expert (SME) for best practices and key metrics that support one complete dealership workflow
. Able to help clients maximize desired business results based on key metrics and coaching on increased utilization of their CDK Dealer management system
Essential Duties and Responsibilities:
. Consult with executive level management to evaluate business goals, dealership (group) strategies and consulting visit objectives. Evaluate dealership knowledge and their current level of process and product utilization.
. Work individually or partner with Executive Coach to identify process workflow gaps and create solutions and best practices that drive dealership efficiency, system utilization, margins, sales, productivity and revenue.
. Provide solution training via: one-on-one coaching; one-to-many coaching; and presentations to dealership senior management. Training includes, but is not limited to, CDK product education and setup changes, business workflows, and best practices that correspond to the workflow/process improvements being implemented.
. Recommend additional CDK solutions, when client is a CDK client.
. Complete paperwork and Action Item trip reports in designated timeframe. Recommend additional CDK solutions to client based on processes and business needs. Manage recurring contracts to ensure services are scheduled and delivered in the appropriate time frame.
CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.
At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.